University of Swaziland

Muswazi, Paiki. “Distance Education Library Services in Swaziland.” Information Development 19, no. 3 (September 2003): 214-224.
University of Swaziland, serving three campuses at Kwaluseni, Luyengo and Mbabane surveyed its students on the state, the quality and availability of library services and resources offered to them. The findings of the questionnaire suggest that the respondents, mostly high school and unemployed residents of the Kingdom of Swaziland, were displeased with certain aspects of the distance service, particularly in training in library use, information technology background, service quality, expenditures incurred, and availability of Internet resources. Public library services and support were also assessed. Suggestions for improvements are suggested, including increased budget, enhanced training opportunities, and improved policy and sharing among participating libraries. M. Thomas.