Monographs, Proceedings and Special Issues


Brophy, Peter, Shelagh Fisher, and Jenny Craven, eds. Libraries Without Walls 5: The Distributed Delivery of Library and Information Services. London: Facet Publishing, 2004. 269 pp. ISBN 1-85604-511-0.
The fifth “Libraries Without Walls” conference was held in Lesvos, Greece, in 2003. Unlike the earlier conferences where the focus was more on distance learning and geographical dispersion, the fifth conference focused primarily on remote access to library resources and innovative ways of delivering library and information services in the online learning environment. The majority of the 23 papers presented at the conference originated in the United Kingdom. Authors from Denmark, Finland, The Netherlands, Italy, Greece, Portugal, South Africa, Nigeria, and the United States contributed the rest of the papers. The book is divided into five themes: (1) The integration of library services and virtual learning environments, (2) The relationship between user needs, information skills and information literacies, (3) Usability and accessibility of digital library services, (4) Designing the information environment: national and institutional perspectives, and (5) The creation of digital resources by user communities. An introduction by the editors and an index are included. A. Slade.

Mahoney, Patrick B., ed. The Eleventh Off-Campus Library Services Conference Proceedings: Scottsdale, Arizona, May 5 -7, 2004. Mount Pleasant, MI: Central Michigan University, 2004. 414 pp. Reprinted as The Eleventh Off-Campus Library Services Conference Proceedings. New York: Haworth Press, 2005. 574 pp. ISBN 0-7890-2784-9. Co-published simultaneously as Journal of Library Administration 41, nos. 1/2 and 3/4 (2004).
The Eleventh Off-Campus Library Services Conference, sponsored by Central Michigan Univesity, resulted in 36 papers by authors from the United States, Canada and the West Indies. While some of the papers report research studies, many are case studies of exemplary library services at specific institutions.Two themes prevalent at the conference were assessment of library services and collaboration between librarians and course personnel. A. Slade.

Miller, William and Rita M. Pellen, eds. Improving Internet Reference Services to Distance Learners. New York: Haworth Press, 2004. 208 pp. ISBN 0-7890-2717-7. Co-published simultaneously as Internet Reference Services Quarterly 9, no. 1/2 (2004).
This monograph/theme issue consists of an introduction by the editors and 12 papers by various authors concerning online reference services for distance learners. Some of the topics explored in this context include information literacy, online tutorials, marketing library services, joint-use libraries, and services for special groups such as firefighters and pharmacy students. A. Slade.


Brophy, Peter, Shelagh Fisher, and Zoë Clarke, eds. Libraries Without Walls 4: The Delivery of Library Services to Distant Users. London: Facet Publishing, 2002. 299 pp. ISBN 1-85604-436-X.
The fourth European conference on library services for distance learning was held in Greece in 2001. 24 papers were presented by authors from the United Kingdom, Canada, Finland, the Netherlands, the United States, Greece, and Denmark. The papers are divided into seven themes: (1) Libraries and virtual learning environments, (2) Online enquiry services for remote users, (3) Virtual libraries and national initiatives, (4) User behavior and user training in the distributed environment, (5) The public library’s role in serving distant users, (6) Content development for the virtual environment, and (7) Key technology issues in delivering services to distant users. Most of the papers are case studies of either individual or national projects. An introduction by the editors and an index are included. A. Haynes.

Buxbaum, Shari, ed. Library Services for Business Students in Distance Education: Issues and Trends. New York: Haworth Press, 2002. 214 pp. ISBN 0-7890-1720-0. Co-published simultaneously as Journal of Business & Finance Librarianship 7, no. 2/3 (2002).
This monograph, consisting of an introduction by the editor and 13 individual articles by various authors, explores distance education library services in United States and Canadian academic libraries from the perspective of librarians, library administrators, and instructors. The editor introduces the topic by pointing out the common themes of the articles: collaboration of librarians with faculty; overcoming technical barriers to providing distance services, defining on-campus versus off-campus students, and different models of service. Some topics covered are copyright, metadata, the ACRL Guidelines, video conferencing technology, standards and accreditation agencies. A subject index is included. A. Haynes.

Curtis, Donnelyn. Attracting, Educating, and Serving Remote Users Through the Web. How-To-Do-It Manuals for Librarians, no. 114. New York: Neal-Schuman, 2002. 269 pp. ISBN 1-55570-436-0.
This book, written by librarians at the University of Nevada, Reno Library, examines how librarians can effectively assist remote users in using library resources. Nine chapters examine the following topics: (1) “Reaching Out -The Library’s New Role;” (2) “Getting to Know Remote Users;” (3) “Presenting the Virtual Library;” (4) “Providing Electronic Reference Services;” (5) “Maximizing Current Awareness and Document Delivery Services;” (6) “Providing Library Instruction to Remote Users;” (7) “Integrating Library Resources Into Online Instruction;” (8) “Supporting the Remote User of Licensed Resources;” and (9) “Fundraising and Public Relations in an Electronic Environment.” The authors have developed a website to accompany the text that presents supplemental information. An index and brief biographies of the contributors are provided. S. Heidenreich.

Dawson, Heather, ed. “Supporting Distance and Part-time Learners.” [Special focus issue]. ASSIGNation 19, no. 3 (April 2002): 1-51.
The April 2002 issue of ASSIGNation, journal of the ASLIB Social Science Interest Group and Network (ASSIGN) in the U.K., focuses on support for distance and part-time learning. Most of the 13 articles pertain to library services for distance learning. The issue is divided into three sections: (1) National initiatives, containing contributions from organizations such as UK Libraries Plus and the Open and Distance Learning Quality Council; (2) Institutional solutions, providing case studies of library services at selected UK universities; and (3) Virtual learning technology, describing projects underway through various institutions and service providers. A. Slade.

Iyer, Hemalata, ed. Distance Learning: Information Access and Services for Virtual Users. New York: Haworth Press, 2002. 151 pp. ISBN 0-7890-2053-X. Co-published simultaneously as The Reference Librarian, no. 77 (2002).
In the introduction to this volume the editor states the purpose of the volume is to explore information support services provided for distance education programs. The first section of the volume contains articles pertaining to access to information resources for distance education students. Asynchronous learning networks, retrieving information from the World Wide Web, virtual reference, and the importance of consortia to distance library services are the topics covered. The second half of the volume focuses on descriptions, analysis, and examples of information literacy and distance education programs. These articles present information on web-based library instruction programs, the role of culture in distance education programs, and the effectiveness of library research done by on-campus and off-campus students enrolled in the same academic program. An index with names, titles, and subjects is included. S. Heidenreich.

Mahoney, Patrick B., ed. The Tenth Off-Campus Library Services Conference Proceedings: Cincinnati, Ohio, April 17-19, 2002. Mount Pleasant, MI: Central Michigan University, 2002. 442 pp. Reprinted as Distance Learning Library Services: The Tenth Off-Campus Library Services Conference. New York: Haworth Press, 2002. 587 pp. ISBN 0-7890-2075-0. Co-published simultaneously as Journal of Library Administration 37, nos. 1/2 and 3/4 (2002).
This international conference, was held in Cincinnati, Ohio in 2002, was sponsored by the Central Michigan University Libraries and the Central Michigan University College of Extended Learning. 44 papers were presented, devoted to academic library distance services for traditional and non-traditional students. Included were the topics of reaching distant users electronically through distance library services Web sites and electronic reserves, collaborative instruction projects with faculty and academic departments to enhance distance learning programs, commercial services including courseware packages, promoting distance library services, students’ use of local (or “victim”) libraries, collection development, quality assurance, and information literacy modules. Most of the papers are based on case studies. Countries represented were the US, Australia, New Zealand, West Indies, and Canada. A number of lengthy bibliographies and a contributor index are included. A. Haynes.


Goodson, Carol. Providing Library Services for Distance Education Students: A How-To-Do-It Manual. How-To-Do-It Manuals for Librarians, no. 108. New York: Neal-Schuman, 2001. 227 pp. ISBN 1-55570-409-3.
This manual is a guide for any librarian responsible for implementing and administering library services for distance students. There are four parts: (1) “Linking Distance Education and Library Services,” which gives a history and background of distance library services and discusses characteristics of distance learners; (2) “Creating and Implementing a Strategic Plan for Supporting Distance Learners,” which includes key questions to ask and practical advice on such topics as request forms, web pages, cooperative agreements with other libraries; marketing the program, offering virtual reference, and legal and ethical issues; (3) “Learning from Other Libraries, Universities, and Support Programs,” including 11 examples of model distance library services programs worldwide; and (4) “Finding the Best Resources&emdash;A Distance Education Tool Box,” which contains a substantial webliography and bibliography of resources, excerpts from accrediting associations’ guidelines, and sample policies, procedures, handbooks, and distance education forms from ten university libraries. The author has also created a website containing links to all the resources mentioned in Chapter 10. There is a name, title, and subject index. A. Haynes.


Brophy, Peter, Shelagh Fisher, and Zoë Clarke, eds. Libraries Without Walls 3: The Delivery of Library Services to Distant Users. London: Library Association Publishing, 2000. 282 pp. ISBN 1-85604-377-0.
The third Libraries Without Walls conference on library services for distance learning was held in Greece in 1999. 23 papers were presented by authors representing the UK, Ireland, Netherlands, Spain, Australia, Denmark, and Canada. The keynote address, by Alexander Slade presents an in-depth overview of the state of the art of this field of library services, including an extensive reference list. Other papers are on the topics of public library initiatives, academic library distance services, national projects, virtual union catalogs, interlibrary loan and document delivery, electronic gateways, accessibility issues for people with disabilities, with a focus on the aspect of outreach in library services. Most of the papers are case studies. A subject index is included. A. Haynes.

Thomas, P. Steven, comp. The Ninth Off-Campus Library Services Conference Proceedings: Portland, Oregon, April 26 -28, 2000. Mount Pleasant, MI: Central Michigan University, 2000. 311 pp. Reprinted as Journal of Library Administration 31, no. 3/4 (2001) and 32, no. 1/2 (2001).
This international conference, devoted to library services for off-campus students, was sponsored by the Central Michigan University Libraries and the Central Michigan University College of Extended Learning. 34 papers (selected by a 23 member Program Advisory Board using a juried abstracts process) were presented. Papers addressed the topics of marketing of library services, negotiating library agreements, emerging technologies, computer-mediated conferencing, toll-free phone lines for distance students, library consortia, ACRL Guidelines for Distance Learning Library Services as revised in 1998, tutorials, need for librarian training for distance education, use of conferencing software, web-based courses and resources, electronic reserves and copyright, innovative technology-based instruction methods for distance students, virtual reference, accreditation, and the politics of distance education library services. Countries represented were the U.S., Canada, Australia, India, and Indonesia. Separate contributor index and subject index are included. A. Haynes.


Adams, Chris. The Third Canadian Off Campus Library Services Survey – 1999. Saskatoon, Sask.: University of Saskatchewan, 2000. 123 pp. ERIC ED 449 806. Also online: Available: (in pdf format)
In 1999 and 2000, 234 academic institutions in Canada–66 university libraries and 168 college libraries–were asked to respond to a survey of library services for off campus users. 44 university and 24 college libraries responded to the survey. Of these, 34 (52%) of university and 18 (11%) of college libraries indicated that they provided off campus library services. Responding institutions provided information regarding the number of off campus courses supported; average numbers of off-campus students; their use of core off-campus collections; the number of “known item” and “subject” requests received; their toll-free phone service; the promotion, staffing and funding of off campus library services; involvement in off campus curriculum development; and the related cooperative activities. Notable findings indicated that in general, across Canada, “western” programs generally had stronger and more sophisticated off campus library support programs than “eastern” ones. Most off campus library support programs could be funded for under $20,000 per year if salaries were excluded. There has been a significant increase in the volume of requests made from off campus library support programs in 1999, compared to 1988 levels. There has also been an approximately 25% increase in access to overall off campus services between the 1988 and 1999 surveys. Appendices contain the survey’s “other” or “additional” remarks by institution, and the English and French versions of the survey instrument. (Contains 37 tables.) A. Haynes.

ICDE Librarians’ Roundtable, 11-12 October, 1999, The Open University of Hong Kong [Proceedings]. Hong Kong: Open University of Hong Kong, 1999. Online. Available: (in pdf format)
This international librarians’ roundtable was held in commemoration of the tenth anniversary of the Open University of Hong Kong, and its theme was electronic library services for distance learners. Presenters were from Bangladesh, Barbados, West Indies, U.K., Malaysia, Mauritius, Hong Kong, Australia, Canada, Sweden, New Zealand, Peru, Russia, South Africa, Thailand, Zambia, and California, U.S.A. Most of the 29 papers are available online in PDF format at the conference’s website (above); of these many are PowerPoint slide presentations, while some are available as partial or full text. The main topics covered were the current state of the art of library support to distance learners among the ICDE members; development of digital library resources in open and distance education institutions worldwide; current trends in information technology used in libraries; and plans for establishing an electronic library network for future resource sharing. A. Haynes.

Lock, D. A., ed. Library Services for Distance Learners: Proceedings of the Seminar at University of Surrey, 13th January 1999. Guildford, Surrey: George Edwards Library, Information Services, University of Surrey, 1999. 37 pp. ISBN 1852372214.
The University of Surrey held a one-day conference in 1999 to bring together providers of library services to distance learners in the U.K. The five papers in the proceedings focus primarily on services at the University of Surrey, Sheffield Hallam University, and St. George’s Hospital Medical Library of London University. In addition to case studies, topics include a course developer’s perspective on library requirements, funding library services for distance learners, and re-skilling library staff to meet the challenge of distance learners. A. Slade.