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Adams, Chris. The Third Canadian Off Campus Library Services Survey – 1999. Saskatoon, Sask.: University of Saskatchewan, 2000. 123 pp. ERIC ED 449 806. Also online: Available: http://www.cla.ca/divisions/cacul/offcampus.pdf (in pdf format)

Adams, Kate E. and Mary Cassner. “Content and Design of Academic Library Web Sites for Distance Learners: An Analysis of ARL Libraries.” In The Tenth Off-Campus Library Services Conference Proceedings: Cincinnati, Ohio, April 17-19, 2002, edited by Patrick B. Mahoney. Mount Pleasant, MI: Central Michigan University, 2002, 1-9. Reprinted in Journal of Library Administration 37, no. 1/2 (2002): 3-13.

Adams, Kate E. and Mary Cassner. “Marketing Library Resources and Services to Distance Faculty.” In The Ninth Off-Campus Library Services Conference Proceedings: Portland, Oregon, April 26 -28, 2000, compiled by P. Steven Thomas. Mount Pleasant, MI: Central Michigan University, 2000, 1-12. Reprinted in Journal of Library Administration 31, no. 3/4 (2001): 5-22.

Adams, Mignon. “Are We Ready for the Virtual Library?” Library Issues: Briefings for Faculty and Administrators 20, no. 6 (July 2000): 1-4.

Adams, Tina M. and R. Sean Evans. “Educating the Educators: Outreach to the College of Education Distance Faculty and Native American Students.” In The Eleventh Off-Campus Library Services Conference Proceedings: Scottsdale, Arizona, May 5 -7, 2004, edited by Patrick B. Mahoney. Mount Pleasant, MI: Central Michigan University, 2004, 1-12. Reprinted in Journal of Library Administration 41, no. 1/2 (2004): 3-18. Available online. Paper: http://jan.ucc.nau.edu/~rse/OffCampusLibraryServicesPaper1.htm. Power Point Presentation: http://jan.ucc.nau.edu/~rse/Educating_the_Educators_files/frame.htm.

Adamson, Veronica. “What, No Library? The Development of a Library and Learning Resource Service for the University of the Highlands and Islands Project.” New Review of Libraries and Lifelong Learning 1 (2000): 123-136.

Ah-fat, Pitt-Fong. “National Resource Centre of the Mauritius College of the Air.” In [Proceedings of the] ICDE Librarians’ Roundtable, 11-12 October, 1999, The Open University of Hong Kong. Hong Kong: Open University of Hong Kong, 1999, 22-23. ERIC ED 438 832. Also online. Available: http://www.ouhk.edu.hk/10th/roundtable/mca.pdf (in pdf format)

Aitchison, Jenny. “Library Services for Postgraduate Distance Education Students: Some Issues Examined in the Literature.” Innovation, no. 18 (June 1999): 20-28.

Alemna, A. A. “The Role of Libraries in Ghana with the Introduction of the Distance Education Project.” Education Libraries Journal 44, no. 3 (Autumn 2001): 19-22.

Algenio, Emilie R. “The Virtual Reserve Room: Extending Library Services Off-Campus.” In The Tenth Off-Campus Library Services Conference Proceedings: Cincinnati, Ohio, April 17-19, 2002, edited by Patrick B. Mahoney. Mount Pleasant, MI: Central Michigan University, 2002, 11-18. Reprinted in Journal of Library Administration 37, no. 1/2 (2002): 15-25.

Ali, Muhammad Saadat. “The ‘State-of-Library Services’ in the Bangladesh Open University Library and an Action Plan for Future Development.” In [Proceedings of the] ICDE Librarians’ Roundtable, 11-12 October, 1999, The Open University of Hong Kong. Hong Kong: Open University of Hong Kong, 1999, 1-7. ERIC ED 438 832. Also online. Available: http://www.ouhk.edu.hk/10th/roundtable/bou.pdf (in pdf format)

Allred, John. “The Origins, Activities and Outcomes of the UK Department for Education and Employment’s ‘Open for Learning’ Project, 1992-1995.” New Review of Libraries and Lifelong Learning 1 (2000): 103-122.

Ananieva, Vera. “Current Position and Perspectives of the Fundamental Library of St. Petersburg State Technical University.” In [Proceedings of the] ICDE Librarians’ Roundtable, 11-12 October, 1999, The Open University of Hong Kong. Hong Kong: Open University of Hong Kong, 1999, 49-51. ERIC ED 438 832. Also online. Available: http://www.ouhk.edu.hk/10th/roundtable/ststu.pdf (in pdf format)

Anday, Audrey G. UP Open University Library: Towards Increasing Access to Learning Resources. Paper presented at the AAOU Pre-Conference Seminar on “Outreach Library Services for Distance Learners,” February 20, 2002, New Delhi, India. Online. Available: http://www.ignou.ac.in/aaou-pre/Anday.htm

Appleton, Margaret and Debbie Orr. “Meeting the Needs of Distance Education Students.” In Information Literacy Around the World: Advances in Programs and Research, edited by Christine Bruce, Philip C. Candy, and Helmut Klaus. Wagga Wagga, N.S.W.: Centre for Information Studies, Charles Sturt University, 2000, 11-24.

Ardis, Susan B. “A Tale of Two Classes: Teaching Science and Technology Reference Sources Both Traditionally and through Distance Education.” Issues in Science and Technology Librarianship, no. 37 (Spring 2003). Online. Available: http://www.istl.org/03-spring/article7.html

Ardis, Susan and Jennifer Haas. “Specialized Remote User Education: Web-Based Tutorials for Engineering Graduate Students.” Issues in Science and Technology Librarianship, no. 32 (Fall 2001). Online. Available: http://www.istl.org/istl/01-fall/article3.html

Argentati, Carolyn. Library-University Partnerships in Distance Learning. Paper presented at the 65th IFLA Council and General Conference, Bangkok, Thailand, August 20 – 28, 1999. Online. Available: http://www.ifla.org/IV/ifla65/papers/084-165e.htm

Arnold, Judith, Jennifer Sias, and Jingping Zhang. “Bringing the Library to the Students: Using Technology to Deliver Instruction and Resources for Research.” In The Tenth Off-Campus Library Services Conference Proceedings: Cincinnati, Ohio, April 17-19, 2002, edited by Patrick B. Mahoney. Mount Pleasant, MI: Central Michigan University, 2002, 19-25. Reprinted in Journal of Library Administration 37, no. 1/2 (2002): 27-37.

Association of College and Research Libraries. Center For Survey Research. “Trends in Distance Learning Library Service.” In 2000 Academic Library Trends and Statistics for Carnegie Classification: Doctoral-Granting Institutions, edited by Hugh A. Thompson. Chicago: Association of College and Research Libraries, 2001, 94-100, 171-172.

Association of College and Research Libraries. Distance Learning Section. Guidelines Committee. “Guidelines for Distance Learning Library Services: A Draft Revision.” College & Research Libraries News 64, no. 4 (April 2003): 265-271. Also available online.

Association of College and Research Libraries. Distance Learning Section. Guidelines Committee. “Guidelines for Distance Learning Library Services.” College & Research Libraries News 61, no. 11 (December 2000): 1023-1029. Also available online.

Ault, Meredith. “Thinking Outside the Library: How to Develop, Implement and Promote Library Services for Distance Learners.” In The Tenth Off-Campus Library Services Conference Proceedings: Cincinnati, Ohio, April 17-19, 2002, edited by Patrick B. Mahoney. Mount Pleasant, MI: Central Michigan University, 2002, 27-33. Reprinted in Journal of Library Administration 37, no. 1/2 (2002): 39-48.

Ault, Meredith and Rachel Viggiano. “Going the Distance: Traditional Reference Services for Non-Traditional Users.” Florida Libraries 43, no. 2 (Fall 2000): 6-7.

Austen, Gaynor, Janine Schmidt, and Philip Calvert. “Australian University Libraries and the New Educational Environment.” Journal of Academic Librarianship 28, no. 1 (January-March 2002): 63-67.

Austin, Gary L. “Using a ‘Summit Meeting’ to Negotiate Library Agreements.” In The Ninth Off-Campus Library Services Conference Proceedings: Portland, Oregon, April 26 -28, 2000, compiled by P. Steven Thomas. Mount Pleasant, MI: Central Michigan University, 2000, 13-18. Reprinted in Journal of Library Administration 31, no. 3/4 (2001): 23-29.

Australian Library and Information Association. Distance Education Special Interest Group (DESIG). “Guidelines for Library Services for Offshore Students: Amended Draft.” DESIGnation, no. 19 (June 2000): 6-7.

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Bailey, Pam, Glenda Cook, Elaine Thynne, Eunice Weatherhead, Sheila Glenn, and Angela Mitchell. “Distance Learning in Post-Qualifying Nurse Education at Northumbria University: Implications for the Role of the Library and Library Staff.” Health Information and Libraries Journal 21, no. 1 (March 2004): 66-69.

Baird, Constance M. and Pat Wilson. “Distance Learning Librarian: Essential Team Member in Distance Learning Design.” In The Tenth Off-Campus Library Services Conference Proceedings: Cincinnati, Ohio, April 17-19, 2002, edited by Patrick B. Mahoney. Mount Pleasant, MI: Central Michigan University, 2002, 35-40. Reprinted in Journal of Library Administration 37, no. 1/2 (2002): 49-57.

Baker, Kirsty. “ENABLE – Open University Library Project Looks at Enabling Open Access for All.” Impact: Journal of the Career Development Group 4, no. 2 (March/April 2001): 24-25.

Baker, Nancy and Steve Marquardt. “Library Support for Distance Education.” Library Issues: Briefings for Faculty and Administrators 20, no. 2 (November 1999): 1-4.

Balas, Janet L. “Distance Services: Researching Today’s State-of-the-Art Technology.” Computers in Libraries 21, no. 4 (April 2001): 56-58.

Ball, Rafael. “Libraries and Distance Education – A German View.” Libri 53, no. 2 (June 2003): 71-81.

Bargellini, Maria Laura and Luciana Bordoni. “The Role of the Library in a New Learning Scenario.” The Electronic Library 19, no. 3 (2001): 153-157.

Barnard, John. “Distance Learners Use of the Internet and Academic Libraries: Supplement or Replacement?” In ED-MEDIA 1999: World Conference on Educational Multimedia, Hypermedia & Telecommunications: Proceedings of ED-MEDIA 99, World Conference on Educational Multimedia, Hypermedia & Telecommunications, Seattle, Washington, USA, June 19-24, 1999, Volume 2, edited by Betty Collis and Ron Oliver. Charlottesville, VA: Association for the Advancement of Computing in Education, 1999, 1396-1397.

Barraket, Jo and Geoff Scott. “Virtual Equity? Equity and the Use of Information Technology in Higher Education.” Australian Academic and Research Libraries 32, no. 3 (September 2001): 204-212.

Barron, Brette Barclay. “Distant and Distributed Learners are Two Sides of the Same Coin.” Computers in Libraries 22 no. 1 (January 2002): 24-28.

Barsun, Rita. “Postsecondary Distance Learners and Public Libraries: Challenges and Opportunities.” Indiana Libraries 21, no. 1 (2002):11-17.

Barsun, Rita. “It’s My Library, Too, Isn’t It?” In The Tenth Off-Campus Library Services Conference Proceedings: Cincinnati, Ohio, April 17-19, 2002, edited by Patrick B. Mahoney. Mount Pleasant, MI: Central Michigan University, 2002, 41-60. Reprinted in Journal of Library Administration 37, no. 1/2 (2002): 59-82.

Barsun, Rita. “Computer Mediated Conferencing, E-Mail, Telephone: A Holistic Approach to Meeting Students’ Needs.” In The Ninth Off-Campus Library Services Conference Proceedings: Portland, Oregon, April 26 -28, 2000, compiled by P. Steven Thomas. Mount Pleasant, MI: Central Michigan University, 2000, 19-27. Reprinted in Journal of Library Administration 31, no. 3/4 (2001): 31-44.

Beagle, Donald. “Web-based Learning Environments: Do Libraries Matter?” College & Research Libraries 61, no. 4 (July 2000): 367-379.

Behem, Leslie M. “Distance Learning and the Impact on Libraries.” Co-published simultaneously in Journal of Business & Finance Librarianship 7, no. 2/3 (2002): 7-18, and Library Services for Business Students in Distance Education: Issues and Trends, edited by Shari Buxbaum. New York: Haworth Press, 2002, 7-18.

Behr, Michele D. “On Ramp to Research: Creation of a Multimedia Library Instruction Presentation for Off-Campus Students.” In The Eleventh Off-Campus Library Services Conference Proceedings: Scottsdale, Arizona, May 5 -7, 2004, edited by Patrick B. Mahoney. Mount Pleasant, MI: Central Michigan University, 2004, 13-20. Reprinted in Journal of Library Administration 41, no. 1/2 (2004): 19-30.

Beile, Penny. The Effect of Library Instruction Learning Environments on Self-Efficacy Levels and Learning Outcomes of Graduate Students in Education. Paper presented at the Annual Meeting of the American Educational Research Assocation, New Orleans, LA, April 1-5, 2002. ERIC ED 465 331.

Berry, Susan Sykes and Peggy Mullaly-Quijas. “So You Want to Provide Library Support for a Distance Education Program? A Blueprint for Getting Started.” In Distance Learning ’99: Proceedings of the 15th Annual Conference on Distance Teaching and Learning, August 4-6 1999, Madison Wisconsin. Madison, WI: University of Wisconsin-Madison, 1999, 409-412.

Bibb, David Darryl. “Distance Center Students Deserve Main Campus Resources.” Collection Building 22, no. 1 (2003): 5-9.

Bickford, David . “Using Direct Linking Capabilities in Aggregated Databases for E-Reserves.” In The Eleventh Off-Campus Library Services Conference Proceedings: Scottsdale, Arizona, May 5 -7, 2004, edited by Patrick B. Mahoney. Mount Pleasant, MI: Central Michigan University, 2004, 21-31. Reprinted in Journal of Library Administration 41, no. 1/2 (2004): 31-45.

Birch, Katie and Ian Pettman. “Linking Distance Learners With the UNIverse.” In Libraries Without Walls 3: The Delivery of Library Services to Distant Users, edited by Peter Brophy, Shelagh Fisher, and Zoë Clarke. London: Library Association Publishing, 2000, 166-174.

Bishop, Sarah and Glenda Henderson. “Information Literacy Made Ezy.” In Information Online 2001: Digital Dancing: New Steps, New Partners: Proceedings of the 10th Australasian Information Online Conference & Exhibition, Sydney Convention and Exhibition Centre, 16-18 January 2001. Sydney: Information Specialists Division, Australian Library & Information Association, 2001, 239-251. Also online.

Black, Coral and Sue Roberts. “Staff Without Walls: Developing Library and Information Staff for e-Learning.” In Libraries Without Walls 5: The Distributed Delivery of Library and Information Services, edited by Peter Brophy, Shelagh Fisher, and Jenny Craven. London: Facet Publishing, 2004, 19-30.

Black, Nancy E. “Going the Distance: Library Service for the Distant Student.” Feliciter 50, no. 4 (2004): 159-160.

Black, Nancy E. “Blessing or Curse?: Distance Delivery to Students with Invisible Disabilities.” In The Eleventh Off-Campus Library Services Conference Proceedings: Scottsdale, Arizona, May 5 -7, 2004, edited by Patrick B. Mahoney. Mount Pleasant, MI: Central Michigan University, 2004, 33-45. Reprinted in Journal of Library Administration 41, no. 1/2 (2004): 47-64.

Black, Nancy E. “Distance Library Services in Canada: Observations and Overview of Some of the Issues.” New Review of Libraries and Lifelong Learning 4 (2003): 45-62.

Black, Nancy E. “Emerging Technologies: Tools for Distance Education and Library Services.” In The Ninth Off-Campus Library Services Conference Proceedings: Portland, Oregon, April 26 -28, 2000, compiled by P. Steven Thomas. Mount Pleasant, MI: Central Michigan University, 2000, 29-38. Reprinted in Journal of Library Administration 31, no. 3/4 (2001): 45-59.

Blair, Amy. “…And a Free 800 Line! Managing Technical and Information Support for Distance Education.” In The Ninth Off-Campus Library Services Conference Proceedings: Portland, Oregon, April 26 -28, 2000, compiled by P. Steven Thomas. Mount Pleasant, MI: Central Michigan University, 2000, 39-42. Reprinted in Journal of Library Administration 31, no. 3/4 (2001): 61-65.

Blakeslee, Sarah and Kristin Johnson. “Using HorizonLive to Deliver Library Instruction to Distance and Online Students.” Reference Services Review 30, no. 4 (2002): 324-329.

Blumson, Liz, Noeleen Fleming, and Deborah Turnbull. UQL Cyberschool – Reaching Out For You! Paper presented at the ‘Your Time, Your Place, Your Off Campus Library Service’ Conference, Monash University, Caulfield Campus, Melbourne, Victoria, 4-5 February 2002. Online. Available: http://eprint.uq.edu.au/archive/00000804/01/accessarticle2_web.htm

Boon, J. A. (Hans), Theo J. D. Bothma, and Johannes C. Cronjé. “E-learning and e-libraries – Quo vadis?” IATUL Proceedings (New Series) 11 (2001). Available online.

Brack, Verity. “Libraries Without Walls 3: Conference Report.” Information Management Report, no. 11 (November 1999): 17-18.

Bradbury, David and Georgina Payne. “OPAL: Building a 24/7 Automated Online Enquiry Service for Open University Distance Learners.” ASSIGNation 19, no. 3 (April 2002): 36-39.

Bradbury, David and Georgina Payne. “The OPAL Project: Developing an Online Digital Reference Service for Distance Learners.” Library Hi Tech News 18, no. 9 (October 2001): 28-29.

Bremner, Alison. “Letters from America: Developing a Virtual Library for the USA.” Impact: The Journal of the Career Development Group 4, no. 6 (November/December 2001): 113-114.

Bremner, Alison. “Meeting the Information Needs of Distance Learners: The Open University’s Response.” Vine (London), no.122 (March 2001): 54-58.

Bremner, Alison. “Open University Students and Libraries Project 1999.” Library & Information Research News (LIRN) 24, no. 76 (Spring 2000): 26-38.

Brett, Julie. “Distance Learning Zones: A Pilot Project.” In Libraries Without Walls 4: The Delivery of Library Services to Distant Users, edited by Peter Brophy, Shelagh Fisher, and Zoë Clarke. London: Facet Publishing, 2002, 19-28.

Brett, Julie. “Distance Learning Zones: Providing Library and Information Support to Global Distance Learners.” ASSIGNation 19, no. 3 (April 2002): 23-26.

Bridgland, Angela and Patrick Blanchard. “Flexible Delivery/Flexible Learning – Does It Make a Difference?” Australian Academic and Research Libraries 32, no. 3 (September 2001): 177-191.

Brophy, Peter, Shelagh Fisher, and Jenny Craven, eds. Libraries Without Walls 5: The Distributed Delivery of Library and Information Services. London: Facet Publishing, 2004. 269 pp. ISBN 1-85604-511-0.

Brophy, Peter, Shelagh Fisher, and Zoë Clarke, eds. Libraries Without Walls 4: The Delivery of Library Services to Distant Users. London: Facet Publishing, 2002. 299 pp. ISBN 1-85604-436-X.

Brophy, Peter, Shelagh Fisher, and Zoë Clarke, eds. Libraries Without Walls 3: The Delivery of Library Services to Distant Users. London: Library Association Publishing, 2000. 282 pp. ISBN 1-85604-377-0.

Brophy, Peter. “Networked Learning.” Journal of Documentation 57, no. 1 (January 2001): 130-156.

Brophy, Peter and Alan MacDougall. “Lifelong Learning and Libraries.” New Review of Libraries and Lifelong Learning 1 (2000): 3-17.

Broughton, Kelly. “Our Experiment in Online, Real-Time Reference.” Computers in Libraries 21, no. 4 (April 2001): 26-31.

Brown-Seyd, Christopher, Denice Adkins, and Hui-Hsien Tsai. “LIS Student Learning Styles and Web-Based Instruction Methods.” Journal of Library and Information Services in Distance Learning 2, no. 1 (2005): 5-26.

Brownlee, Dianne and Frances Ebbers. “Separate But Unequal? Do Web-Based Services Fulfil Their Promises?” In The Tenth Off-Campus Library Services Conference Proceedings: Cincinnati, Ohio, April 17-19, 2002, edited by Patrick B. Mahoney. Mount Pleasant, MI: Central Michigan University, 2002, 61-67. Reprinted in Journal of Library Administration 37, no. 1/2 (2002): 83-91.

Brownlee, Dianne and Frances Ebbers. “Extending Library Boundaries Without Losing the Personal Touch.” In The Ninth Off-Campus Library Services Conference Proceedings: Portland, Oregon, April 26 -28, 2000, compiled by P. Steven Thomas. Mount Pleasant, MI: Central Michigan University, 2000, 43-47. Reprinted in Journal of Library Administration 31, no. 3/4 (2001): 67-73.

Brunvand, Amy, Daniel R. Lee, Kathleen M. McCloskey, Carol Hansen, Carol A. Kochan, and Rob Morrison. “Consortium Solutions to Distance Education Problems: Utah Academic Libraries Answer the Challenges.” In The Ninth Off-Campus Library Services Conference Proceedings: Portland, Oregon, April 26 -28, 2000, compiled by P. Steven Thomas. Mount Pleasant, MI: Central Michigan University, 2000, 49-60. Reprinted in Journal of Library Administration 31, no. 3/4 (2001): 75-92.

Bryant, Eric. “Bridging the Gap.” Library Journal 126, no. 16 (October 1, 2001): 58-60. Also online. Available: http://libraryjournal.reviewsnews.com//index.asp?layout=articlePrint&articleID=CA163488

Buchanan, Elizabeth A. “Institutional Challenges in Web-Based Programs: Student Challenges and Institutional Responses.” In The Eleventh Off-Campus Library Services Conference Proceedings: Scottsdale, Arizona, May 5 -7, 2004, edited by Patrick B. Mahoney. Mount Pleasant, MI: Central Michigan University, 2004, 47-53. Reprinted in Journal of Library Administration 41, no. 1/2 (2004): 65-74.

Buchanan, Elizabeth. “Institutional and Library Services for Distance Education Courses and Programs.” In The Design and Management of Effective Distance Learning Programs, edited by Richard Discenza, Caroline Howard, and Karen Schenk. London: Idea Group, 2002, 141-154.

Buchanan, Elizabeth A. “Going the Extra Mile: Serving Distance Education Students with Resources and Services.” Syllabus 13, no. 9 (May 2000): 44-47.

Buchanan, Elizabeth A. “Going the Extra Mile: Serving Distance Education Students.” Online Journal of Distance Learning Administration 3, no. 1 (Spring 2000). Online. Available: http://www.westga.edu/~distance/buchanan31.html

Buchanan, Lori E., DeAnne L. Luck, and Ted C. Jones. “Integraing Information Literacy Into the Virtual University: A Couse Model.” Library Trends 51, no. 2 (Fall 2002): 144-166.

Buckstead, Jonathan R. “Developing an Effective Off-Campus Library Services Web Page: Don’t Worry, Be Happy!” In The Ninth Off-Campus Library Services Conference Proceedings: Portland, Oregon, April 26 -28, 2000, compiled by P. Steven Thomas. Mount Pleasant, MI: Central Michigan University, 2000, 61-71. Reprinted in Journal of Library Administration 31, no. 3/4 (2001): 93-107.

Buehler, Marianne A. “Where is the Library in Course Management Software?” In The Eleventh Off-Campus Library Services Conference Proceedings: Scottsdale, Arizona, May 5 -7, 2004, edited by Patrick B. Mahoney. Mount Pleasant, MI: Central Michigan University, 2004, 55-62. Reprinted in Journal of Library Administration 41, no. 1/2 (2004): 75-84.

Buehler, Marianne, Elizabeth Dopp, Kerry A. Hughes, and Jen Thompson. “It Takes a Library to Support Distance Learners.” Internet Reference Services Quarterly 5, no. 3 (2001): 5-24.

Bundy, Alan. A Window of Opportunity: Libraries and Learning in the 21st Century. Paper presented at the Australian Library and Information Association Distance Education Special Interest Group Conference ‘Flexible Learning – The New Paradigm’ Monash University, Gippsland 13-14 February 2000. Online. Available: http://www.library.unisa.edu.au/about/papers/window.htm

Burch, Malcolm. “Funding Library Services for Distance Learners: ‘What’s the Problem?'” In Library Services for Distance Learners: Proceedings of the Seminar at University of Surrey, 13th January 1999, edited by D. A. Lock. Guildford: Information Services, George Edwards Library, University of Surrey, 1999, 23-31.

Burge, Elizabeth J. “Behind-the-Screen Thinking: Key Factors for Librarianship in Distance Education.” In Libraries Without Walls 4: The Delivery of Library Services to Distant Users, edited by Peter Brophy, Shelagh Fisher, and Zoë Clarke. London: Facet Publishing, 2002, 7-15.

Burge, Elizabeth J. and Judith E. Snow. “Candles, Corks and Contracts: Essential Relationships Between Learners and Librarians.” New Review of Libraries and Lifelong Learning 1 (2000): 19-34.

Burggraff, Denise and Mary Kraljic. “Collaboration for Program Enrichment: Exploring JSTOR and Nursing.” In The Tenth Off-Campus Library Services Conference Proceedings: Cincinnati, Ohio, April 17-19, 2002, edited by Patrick B. Mahoney. Mount Pleasant, MI: Central Michigan University, 2002, 69-75. Reprinted in Journal of Library Administration 37, no. 1/2 (2002): 93-100.

Burgstahler, Sheryl. “Distance Learning: The Library’s Role in Ensuring Access to Everyone.” Library Hi Tech 20, no. 4 (2002): 420-432.

Burich, Nancy J. “Providing Leadership for Change in Distance Learning .” Journal of Library and Information Services in Distance Learning 1, no. 2 (2004): 31-41.

Burich, Nancy J. “The Changing Face of Distance Learning: Implications for Distance Learning Librarians.” Journal of Library & Information Services in Distance Learning 1, no. 1 (2004): 99-104.

Burich, Nancy J. “Blackboard and XanEdu: A New Model for an Old Service.” In The Tenth Off-Campus Library Services Conference Proceedings: Cincinnati, Ohio, April 17-19, 2002, edited by Patrick B. Mahoney. Mount Pleasant, MI: Central Michigan University, 2002, 77-92. Reprinted in Journal of Library Administration 37, no. 1/2 (2002): 101-116.

Burnett, Kathleen and Marilia Painter. Learning from Experience: Strategies for Assuring Effective Library and Information Services to Web-based Distance Learners. Paper presented at the ACRL 10th National Conference: Crossing the Divide: Denver, Colorado, March 15-18, 2001. Available: online (in pdf format)

Buxbaum, Shari, ed. Library Services for Business Students in Distance Education: Issues and Trends. New York: Haworth Press, 2002. 214 pp. ISBN 0-7890-1720-0. Co-published simultaneously as Journal of Business & Finance Librarianship 7, no. 2/3 (2002).

Bye, Dan J. “Information Services for Distance Learners at Sheffield Hallam University.” ASSIGNation 19, no. 3 (April 2002): 31-32.

Bye, Dan J. “The Distance Learner Support Service: Sheffield Hallam University.” In Library Services for Distance Learners: Proceedings of the Seminar at University of Surrey, 13th January 1999, edited by D. A. Lock. Guildford: Information Services, George Edwards Library, University of Surrey, 1999, 9-12.

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Cain, Darrell L. and Barbara Lockee. Student Support Services at a Distance: Are Institutions Meeting the Needs of Distance Learners? 2002. ERIC ED 468 729.

Calvert, Hildegund M. “Distance Education From a Collections Development Perspective.” In The Tenth Off-Campus Library Services Conference Proceedings: Cincinnati, Ohio, April 17-19, 2002, edited by Patrick B. Mahoney. Mount Pleasant, MI: Central Michigan University, 2002, 93-99. Reprinted in Journal of Library Administration 37, no. 1/2 (2002): 117-126.

Calvert, Hildegund M. “Document Delivery Options for Distance Education Students and Electronic Reserve Service at Ball State University Libraries.” In The Ninth Off-Campus Library Services Conference Proceedings: Portland, Oregon, April 26 -28, 2000, compiled by P. Steven Thomas. Mount Pleasant, MI: Central Michigan University, 2000, 73-82. Reprinted in Journal of Library Administration 31, no. 3/4 (2001): 109-125.

Campbell, Nicole and Marcia Suter. “Conference Circuit: New Trends in Accreditation and Distance Learning.” College & Research Libraries News 61, no. 8 (September 2000): 670.

Canadian Library Association. Library Services for Distance Learning Interest Group. Guidelines for Library Support of Distance and Distributed Learning in Canada. 2000. Online. Available: http://www.cla.ca/about/distance.htm

Cannon, Nancy. “Yahoo! Do You Google? Virtual Reference Overview.” Co-published simultaneously in The Reference Librarian, no. 77 (2002): 31-37, and Distance Learning: Information Access and Services for Virtual Users, edited by Hemalata Iyer. New York: Haworth Press, 2002, 31-37.

Cardinal, Debbie. “Association of College and Research Libraries (ACRL) Guidelines for Distance Learning Library Services.” In Distance Learning ’99: Proceedings of the 15th Annual Conference on Distance Teaching and Learning, August 4-6 1999, Madison Wisconsin. Madison, WI: University of Wisconsin-Madison, 1999, 79-83.

Carr-Chellman, Alison and Philip Duchastel. “The Ideal Online Course.” Library Trends 50, no. 1 (Summer 2001): 145-158.

Casado, Margaret. “Delivering Library Services with Centra Symposium.” In The Tenth Off-Campus Library Services Conference Proceedings: Cincinnati, Ohio, April 17-19, 2002, edited by Patrick B. Mahoney. Mount Pleasant, MI: Central Michigan University, 2002, 101-109. Reprinted in Journal of Library Administration 37, no. 1/2 (2002): 127-135.

Casado, Margaret. “Delivering Library Services to Remote Students.” Computers in Libraries 21, no. 4 (April 2001): 32-38.

Casey, Anne Marie. “Collection Development for Distance Learning.” Journal of Library Administration 36, no. 3 (2002): 59-72.

Casey, Anne Marie. “Library Services for Off-Campus Business Professionals.” Co-published simultaneously in Journal of Business & Finance Librarianship 7, no. 2/3 (2002): 73-85, and Library Services for Business Students in Distance Education: Issues and Trends, edited by Shari Buxbaum. New York: Haworth Press, 2002, 73-85.

Casey, Anne Marie and Pamela A. Grudzien. “Increasing Document Delivery to Off-Campus Students Through an Interdepartmental Partnership.” In The Tenth Off-Campus Library Services Conference Proceedings: Cincinnati, Ohio, April 17-19, 2002, edited by Patrick B. Mahoney. Mount Pleasant, MI: Central Michigan University, 2002, 111-117. Reprinted in Journal of Library Administration 37, no. 1/2 (2002): 137-145.

Casey, Anne Marie, Sheri Sochrin, and Stephanie Fazenbaker Race. “Fair is Fair, or is It? Library Services to Distance Learners.” In The Tenth Off-Campus Library Services Conference Proceedings: Cincinnati, Ohio, April 17-19, 2002, edited by Patrick B. Mahoney. Mount Pleasant, MI: Central Michigan University, 2002, 119-129. Reprinted in Journal of Library Administration 37, no. 1/2 (2002): 147-161.

Caspers, Jean S. “Outreach to Distance Learners: When the Distance Education Instructor Sends Students to the Library, Where Do They Go?” Co-published simultaneously in The Reference Librarian, no. 67/68 (1999): 299-311, and Library Outreach, Partnerships, and Distance Education: Reference Librarians at the Gateway, edited by Wendi Arant and Pixey Anne Mosley. New York: Haworth Press, 2000, 299-311.

Caspers, Jean S. and Lawrence C. Ragan. “The Evolution of Distance Learning Environments: Shift Happens.” Co-published simultaneously in The Serials Librarian 38, no. 1/2 (2000): 123-133, and From Carnegie to Internet 2: Forging the Serials Future, edited by P. Michelle Fiander, Joseph C. Harmon, and Jonathan David Makepeace. New York: Haworth Press, 2000, 123-133.

Caspers, Jean, Jack Fritts, and Harvey Gover. “Beyond the Rhetoric: A Study of the Impact of the ACRL Guidelines for Distance Learning Library Services on Selected Distance Learning Programs in Higher Education.” In The Ninth Off-Campus Library Services Conference Proceedings: Portland, Oregon, April 26 -28, 2000, compiled by P. Steven Thomas. Mount Pleasant, MI: Central Michigan University, 2000, 83-97. Reprinted in Journal of Library Administration 31, no. 3/4 (2001): 127-148.

Cassner, Mary and Kate E. Adams. “A Survey of Distance Librarian-Administrators in ARL Libraries: An Overview of Library Resources and Services.” In The Eleventh Off-Campus Library Services Conference Proceedings: Scottsdale, Arizona, May 5 -7, 2004, edited by Patrick B. Mahoney. Mount Pleasant, MI: Central Michigan University, 2004, 63-71. Reprinted in Journal of Library Administration 41, no. 1/2 (2004): 85-96.

Cavanagh, Anthony K. “Providing Services and Information to the Dispersed Off-Campus Student: An Integrated Approach.” In The Ninth Off-Campus Library Services Conference Proceedings: Portland, Oregon, April 26 -28, 2000, compiled by P. Steven Thomas. Mount Pleasant, MI: Central Michigan University, 2000, 99-110. Reprinted in Journal of Library Administration 31, no. 3/4 (2001): 149-166.

Cavanagh, Tony. “Deakin University – A Profile of the Off Campus Library Service.” DESIGnation, no. 18 (September 1999): 3-6.

Cervone, Frank and Doris Brown. “Transforming Library Services to Support Distance Learning: Strategies Used by the DePaul University Libraries.” College & Research Libraries News 62, no. 2 (February 2001): 147-149.

Chakraborty, Mou and Shelley Victor. “Do’s and Don’ts of Simultaneous Instruction to the On-Campus and Distance Students via Videoconferencing.” In The Eleventh Off-Campus Library Services Conference Proceedings: Scottsdale, Arizona, May 5 -7, 2004, edited by Patrick B. Mahoney. Mount Pleasant, MI: Central Michigan University, 2004, 73-84. Reprinted in Journal of Library Administration 41, no. 1/2 (2004): 97-112.

Chakraborty, Mou and Johanna Tuñón. Going the Distance: Solutions and Issues of Providing International Students with Library Services. Paper presented at the AAOU Pre-Conference Seminar on “Outreach Library Services for Distance Learners,” February 20, 2002, New Delhi, India. Online. Available: http://www.ignou.ac.in/aaou-pre/Chakraborty.htm

Chakraborty, Mou and Johanna Tuñón. “Taking the Distance Out of Library Services Offered to International Graduate Students: Considerations, Challenges, and Concerns.” In The Tenth Off-Campus Library Services Conference Proceedings: Cincinnati, Ohio, April 17-19, 2002, edited by Patrick B. Mahoney. Mount Pleasant, MI: Central Michigan University, 2002, 131-139. Reprinted in Journal of Library Administration 37, no. 1/2 (2002): 163-176.

Chambers, Sally and Paul McLaughlin. “University of London – Virtual Campus Project. Information Resources for Distance Learners: The Implementation of a Model.” In Libraries Without Walls 4: The Delivery of Library Services to Distant Users, edited by Peter Brophy, Shelagh Fisher, and Zoë Clarke. London: Facet Publishing, 2002, 29-39.

Chan, Annie. Providing Library and Information Services for the Visually Impaired: The Experience of the Open University of Hong Kong Library. Paper presented at the AAOU Pre-Conference Seminar on “Outreach Library Services for Distance Learners,” February 20, 2002, New Delhi, India. Online. Available: http://www.ignou.ac.in/aaou-pre/Chan.htm

Cipkin, Christopher. “Using a Virtual Learning Environment to Integrate Information Skills into the Curriculum: A Subject Librarian’s Experiences.” SCONUL Newsletter, no. 27 (Winter 2002): 7-10. Also online. Available: http://www.sconul.ac.uk/pubs_stats/newsletter/27/ARTICLE2.PDF (in pdf format)

Clark, Judith. “An Integrated Online Learning Environment – What Does It Mean for the Library?” New Review of Libraries and Lifelong Learning 2 (2001): 79-93.

Clarke, Sarah. “Access to Electronic Journals for Distance Learners.” Vine (London), no. 110 (1999): 30-33.

Clarke, Zoë and Monica Brinkley. “Management Information For the Delivery of High-Quality Library Services to Distant Users in the Hybrid Library Environment.” In Libraries Without Walls 3: The Delivery of Library Services to Distant Users, edited by Peter Brophy, Shelagh Fisher, and Zoë Clarke. London: Library Association Publishing, 2000, 266-275.

Cody, Sue Ann, Dan Pfohl, and Sharon Bittner. “Establishing and Refining Electronic Course Reserves: A Case Study of a Continuous Process.” Journal of Interlibrary Loan, Document Delivery and Information Supply 11, no. 3 (2001): 11-37.

Coffman, Steve. “Distance Education and Virtual Reference: Where Are We Headed?” Computers in Libraries 21, no. 4 (April 2001): 20-25.

Cole, Louise. “The SCONUL Award 1998: Providing Services to Distance Learners: A Look at Practice in UK Higher Education Libraries and Consideration of the Needs of Undergraduate Distance Learners.” SCONUL Newsletter, no. 17 (Summer 1999): 39-43.

Cole, Timothy W., Robert S. Allen, and John G. Schmitz. “Building an Outreach Digital Library Collection.” Illinois Libraries 82, no. 4 (Fall 2000): 239-250.

Collins, Kathleen M. T. and Robin E. Veal. “Off-Campus Adult Learners’ Levels of Library Anxiety as a Predictor of Attitudes Toward the Internet.” Library and Information Science Research 26, no. 1 (2004): 5-14.

Cook, Douglas L. “Ship to Shore: An Online Information Literacy Tutorial Using BlackBoard Distance Education Software.” In The Tenth Off-Campus Library Services Conference Proceedings: Cincinnati, Ohio, April 17-19, 2002, edited by Patrick B. Mahoney. Mount Pleasant, MI: Central Michigan University, 2002, 141-150. Reprinted in Journal of Library Administration 37, no. 1/2 (2002): 177-187.

Cook, Douglas. “CatchTheWeb-Personal: A Versatile Web-Based Demonstration and Tutorial Creation Tool.” In The Ninth Off-Campus Library Services Conference Proceedings: Portland, Oregon, April 26 -28, 2000, compiled by P. Steven Thomas. Mount Pleasant, MI: Central Michigan University, 2000, 111-117. Reprinted in Journal of Library Administration 31, no. 3/4 (2001): 167-176.

Cooke, Nicole A. “The Role of Libraries in Web-Based Distance Education: An Account and an Analysis of the Impact of Web Technology on Distance Learning – What Remains Unchanged, What is Changing.” Journal of Library and Information Services in Distance Learning 1, no. 4 (2004): 47-57.

Cooper, Jean L. “A Model for Library Support of Distance Education in the USA.” Interlending & Document Supply 28, no. 3 (2000): 123-131.

Corfield, Antony, Matthew Dovey, Richard Mawby, and Colin Tatham. “A Visual Tookit for Information Retrieval.” In Libraries Without Walls 4: The Delivery of Library Services to Distant Users, edited by Peter Brophy, Shelagh Fisher, and Zoë Clarke. London: Facet Publishing, 2002, 273-292.

Coté, Denise. “The Online College Library: An Exploration of Library Services to Distance Education Students.” Community & Junior College Libraries 10, no. 2 (2001): 61-77.

Cother, Christine and Stephen Parnell. “Quality Assurance and Models of Service in an Environment of Change.” In The Tenth Off-Campus Library Services Conference Proceedings: Cincinnati, Ohio, April 17-19, 2002, edited by Patrick B. Mahoney. Mount Pleasant, MI: Central Michigan University, 2002, 151-163. Reprinted in Journal of Library Administration 37, no. 1/2 (2002): 189-206.

Covey, Denise Troll. “The Need to Improve Remote Access to Online Library Resources: Filling the Gap Between Commercial Vendor and Academic User Practice.” Portal: Libraries and the Academy 3, no. 4 (October 2003): 577-599.

Cowan, Barbara. “Vigorous Engagement: Distance Learners, Learner Support and Libraries.” In Networked Lifelong Learning: Innovative Approaches to Education & Training Through the Internet: Proceedings of the 1998 International Conference held at the University of Sheffield, edited by Sheena Banks, Celia Graebner, and David McConnell. Sheffield: University of Sheffield, 1998, 2.1-2.9.

Cox, Sue and Alice Ferguson. Christmas Island and Beyond: The Delivery of a Library Service to Offshore Students. Paper presented at the ‘Your Time, Your Place, Your Off Campus Library Service’ Conference, Monash University, Caulfield Campus, Melbourne, Victoria, 4-5 February 2002. Available online (in pdf format)

Craven, Jenny and Jillian Griffiths. “30,000 Different Users, 30,000 Different Needs?: Design and Delivery of Distributed Resources to the User Community.” In Libraries Without Walls 4: The Delivery of Library Services to Distant Users, edited by Peter Brophy, Shelagh Fisher, and Zoë Clarke. London: Facet Publishing, 2002, 173-186.

Craven, Jenny. “Lifting Barriers to Learning: How Good Web Design Can Make Learning Materials Accessible to Everyone.” In Libraries Without Walls 3: The Delivery of Library Services to Distant Users, edited by Peter Brophy, Shelagh Fisher, and Zoë Clarke. London: Library Association Publishing, 2000, 225-237.

Craven, Jenny and Peter Brophy. “Lifelong Learning and Libraries: An Annotated Bibliography.” New Review of Libraries and Lifelong Learning 1 (2000): 155-172.

Croft, Rosie and Shailoo Bedi. “eBooks for a Distributed Learning University: The Royal Roads University Case.” In The Eleventh Off-Campus Library Services Conference Proceedings: Scottsdale, Arizona, May 5 -7, 2004, edited by Patrick B. Mahoney. Mount Pleasant, MI: Central Michigan University, 2004, 85-103. Reprinted in Journal of Library Administration 41, no. 1/2 (2004): 113-137.

Cullen, Kevin F. and Jennifer S. Kutzik. “Supporting Remote Access to Libraries Resources: After the Proxy Server is Implemented.” Internet Reference Services Quarterly 5, no. 1 (2000): 67-80.

Culpepper, Jetta Carol. “Pragmatic Assessment Impacts Support for Distance Education.” Collection Management 26, no. 4 (2001): 59-71.

“Current Situation [on Distance Learning]: Libraries Challenged.” CQ Researcher 11, no. 42 (December 7, 2001): 1009-1010.

Currier, Sarah. “INSPIRAL. Digital Library Services and Online Learning Environments: Issues for Integration.” In Libraries Without Walls 4: The Delivery of Library Services to Distant Users, edited by Peter Brophy, Shelagh Fisher, and Zoë Clarke. London: Facet Publishing, 2002, 50-61.

Currier, Sarah. “INSPIRAL: Digital Libraries and Virtual Learning Environments.” Ariadne, no. 28 (June 2001). Online. Available: http://www.ariadne.ac.uk/issue28/inspiral/

Curtis, Donnelyn. Attracting, Educating, and Serving Remote Users Through the Web. How-To-Do-It Manuals for Librarians, no. 114. New York: Neal-Schuman, 2002. 269 pp. ISBN 1-55570-436-0.

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D’Angelo, Barbara J. and Barry M. Maid. “Virtual Classroom, Virtual Library: Library Services for an Online Writing Laboratory.” Reference & User Services Quarterly 39, no. 3 (Spring 2000): 278-283.

D’Angelo, Barbara J. and Barry M. Maid. “MOOs and the Web: Combining Technologies to Provide Academic Support Services to Remote Students.” In Distance Learning ’99: Proceedings of the 15th Annual Conference on Distance Teaching and Learning, August 4-6 1999, Madison Wisconsin. Madison, WI: University of Wisconsin-Madison, 1999, 141-145.

D’Angelo, Barbara J. and Barry M. Maid. Service From a Distance: The Use of Information Technologies in Support of Off-Campus Students. Paper presented at the CAUSE98 Conference: The Networked Academy: Seattle, Washington, December 8-11, 1998. Online. Available: http://www.educause.edu/ir/library/html/cnc9847/cnc9847.html

Danner, Richard A. “Strategic Planning for Distance Learning in Legal Education: Initial Thoughts on a Role for Libraries.” Co-published simultaneously in Legal Reference Services Quarterly 21, no. 2/3 (2002): 69-85, and Law Library Collection Development in the Digital Age, edited by Michael Chiorazzi and Gordon Russell. New York: Haworth Press, 2002, 69-85.

Davies, Rob. “PULMAN: Europe’s Network of Excellence for Public Libraries, Museums and Archives at Local Level.” In Libraries Without Walls 4: The Delivery of Library Services to Distant Users, edited by Peter Brophy, Shelagh Fisher, and Zoë Clarke. London: Facet Publishing, 2002, 231-237.

Davies, Rob. “Information Society Training and Awareness-Raising Networks: ISTAR.” In Libraries Without Walls 3: The Delivery of Library Services to Distant Users, edited by Peter Brophy, Shelagh Fisher, and Zoë Clarke. London: Library Association Publishing, 2000, 205-219.

Davis, Hazel M. “Information Literacy Modules as an Integral Component of a K-12 Teacher Preparation Program: A Librarian/Faculty Partnership.” In The Tenth Off-Campus Library Services Conference Proceedings: Cincinnati, Ohio, April 17-19, 2002, edited by Patrick B. Mahoney. Mount Pleasant, MI: Central Michigan University, 2002, 165-171. Reprinted in Journal of Library Administration 37, no. 1/2 (2002): 207-216.

Davis, Hazel M. “Distance Learning Students and Library Services: Issues, Solutions and the Rio Salado College Model.” Community & Junior College Libraries 9, no. 2 (2000): 3-13.

Davis, Mary Ellen. “News From the Field: ACRL’s Distance Learning Section Celebrates 10th Anniversary.” College & Research Libraries News 61, no. 8 (September 2000): 662-663.

Davis, Mary Ellen. “News From the Field: Regents College Teams with Johns Hopkins to Create Virtual Library.” College & Research Libraries News 61, no. 4 (April 2000): 269.

Davis, Susan M. “Conference Circuit: ACRL in San Franscico: Models for Distance Learning Services.” College & Research Libraries News 62, no. 8 (September 2001): 800-801.

Dawson, Alma and Dana Watson. “A Marriage Made in Heaven or a Blind Date: Successful Library-Faculty Partnering in Distance Education.” Catholic Library World 70, no. 1 (September 1999): 14-22.

Dawson, Heather, ed. “Supporting Distance and Part-time Learners.” [Special focus issue]. ASSIGNation 19, no. 3 (April 2002): 1-51.

Dermody, Melinda. “We Cannot See Them, but They Are There: Marketing Library Services for Distance Learners.” Journal of Library and Information Services in Distance Learning 2, no. 1 (2005): 41-50.

Deubert, Kathy. “Information Literacy: The Flexible Approach.” In Partners in Learning and Research: Changing Roles for Australian Technology Network Libraries, edited by John Frylinck. Adelaide: University of South Australia Library for Librarians of the Australian Technology Network, 2001, 19-27.

Dew, Stephen H. “Documenting Priorities, Progress, and Potential: Planning Library Services for Distance Education.” In The Tenth Off-Campus Library Services Conference Proceedings: Cincinnati, Ohio, April 17-19, 2002, edited by Patrick B. Mahoney. Mount Pleasant, MI: Central Michigan University, 2002, 173-191. Reprinted in Journal of Library Administration 37, no. 1/2 (2002): 217-242.

Dew, Stephen H. “Designed to Serve from a Distance: Developing Library Web Pages to Support Distance Education.” In Library User Education: Powerful Learning, Powerful Partnerships, edited by Barbara I. Dewey. Lanham, MD: Scarecrow Press, 2001, 240-245.

Dew, Stephen H. “Knowing Your Users and What They Want: Surveying Off-Campus Students About Library Services.” In The Ninth Off-Campus Library Services Conference Proceedings: Portland, Oregon, April 26 -28, 2000, compiled by P. Steven Thomas. Mount Pleasant, MI: Central Michigan University, 2000, 119-132. Reprinted in Journal of Library Administration 31, no. 3/4 (2001): 177-193.

Dewald, Nancy, Ann Scholz-Crane, Austin Booth, and Cynthia Levine. “Information Literacy at a Distance: Instructional Design Issues.” Journal of Academic Librarianship 26, no. 1 (January 2000): 33-44.

Dieterle, Ulrike. “Digital Delivery to the Desktop Documents Anytime, Anywhere.” In Distance Learning 2002: Proceedings of the 18th Annual Conference on Distance Teaching and Learning, August 13-15 2002, Madison Wisconsin. Madison, WI: University of Wisconsin-Madison, 2002. Online. Available: http://www.uwex.edu/disted/conference/Resource_library/proceedings/02_21.pdf (in pdf format)

Dieterle, Ulrike. “Digital Document Delivery to the Desktop: Distance is No Longer an Issue.” In The Tenth Off-Campus Library Services Conference Proceedings: Cincinnati, Ohio, April 17-19, 2002, edited by Patrick B. Mahoney. Mount Pleasant, MI: Central Michigan University, 2002, 193-198. Reprinted in Journal of Library Administration 37, no. 1/2 (2002): 243-250.

Dinwiddie, Mollie and Janice Winters. “Two-Stepping with Technology: An Instructor/Librarian Collaboration in Health Promotion for Baccalaureate Nursing Students.”Journal of Library and Information Services in Distance Learning 1, no. 4 (2004): 33-45.

Dinwiddie, Mollie and Linda L. Lillard. “At the Crossroads: Library and Classroom.” In The Tenth Off-Campus Library Services Conference Proceedings: Cincinnati, Ohio, April 17-19, 2002, edited by Patrick B. Mahoney. Mount Pleasant, MI: Central Michigan University, 2002, 199-211. Reprinted in Journal of Library Administration 37, no. 1/2 (2002): 251-267.

Dinwiddie, Mollie M. and Linda L. Lillard. “Distance Education Library Services: An Opportunity for Personalized Customer Service.” In Distance Learning 2001: Proceedings of the 17th Annual Conference on Distance Teaching and Learning, August 8-10, 2001, Madison Wisconsin. Madison, WI: University of Wisconsin-Madison, 2001, 127-131.

Dirr, Peter J. Putting Principles Into Practice: Promoting Effective Support Services for Students in Distance Learning Programs: A Report on the Findings of a Survey. Part of the “Putting Principles Into Practice” project conducted by the Western Cooperative for Educational Telecommunications (WCET). 1999. Online. Available: http://www.wcet.info/projects/studentservices/Survey%20Report.pdf Appendices: http://www.wcet.info/projects/studentservices/appendices.pdf (in pdf format)

Donoghue, Angie. “VLE Information Adviser – What’s That?” SCONUL Newsletter, no. 27 (Winter 2002): 4-7. Also online. Available: http://www.sconul.ac.uk/pubs_stats/newsletter/27/ARTICLE1.PDF (in pdf format)

Dority, Kim. “Online Learners and Public Libraries: Annoyance or Opportunity?” Colorado Libraries 26, no. 4 (Winter 2000): 23-26.

Dority, Kim and Martin Garnar. “The Electronic Global Library of Jones International University.” Advances in Library Administration and Organization 17 (2000): 93-107.

Dorner, Jennifer L., Susan E. Taylor, and Kay Hodson-Carlton. “Faculty-Librarian Collaboration for Nursing Information Literacy: A Tiered Approach.” Reference Services Review 29, no. 2 (2001): 132-140.

Downham, Gill. “Meeting the Needs of Distance Learners at the University of Surrey: DILIS.” ASSIGNation 19, no. 3 (April 2002): 20-22.

Drew, Heather, Wendy Abbott, and Debbie Orr. “What a Web We Weave: Evaluating the Flexible Delivery of Information Literacy Education.” In Information Online 2001: Digital Dancing: New Steps, New Partners: Proceedings of the 10th Australasian Information Online Conference & Exhibition, Sydney Convention and Exhibition Centre, 16-18 January 2001. Sydney: Information Specialists Division, Australian Library & Information Association, 2001, 395-417. Also online.

Du, Yunfei. “Exploring the Difference Between ‘Concrete’ and ‘Abstract’: Learning Styles in LIS Distance Education.” Journal of Library and Information Services in Distance Learning 1, no. 3 (2004): 51-64.

Duesing, Ann. “Community Connections in Off-Campus Outreach Services.” In The Tenth Off-Campus Library Services Conference Proceedings: Cincinnati, Ohio, April 17-19, 2002, edited by Patrick B. Mahoney. Mount Pleasant, MI: Central Michigan University, 2002, 213-219. Reprinted in Journal of Library Administration 37, no. 1/2 (2002): 269-278.

Dunlap, Steven. “Watch for the Little Red Light: Delivery of Bibliographic Instruction by Unconventional Means.” In The Tenth Off-Campus Library Services Conference Proceedings: Cincinnati, Ohio, April 17-19, 2002, edited by Patrick B. Mahoney. Mount Pleasant, MI: Central Michigan University, 2002, 221-225. Reprinted in Journal of Library Administration 37, no. 1/2 (2002): 279-285.

Dunlap, Steven. “From Isolation to Cooperation: The Changes That Technology Creates in Institutional Culture.” In The Ninth Off-Campus Library Services Conference Proceedings: Portland, Oregon, April 26 -28, 2000, compiled by P. Steven Thomas. Mount Pleasant, MI: Central Michigan University, 2000, 133-138. Reprinted in Journal of Library Administration 31, no. 3/4 (2001): 195-206.

Dupuis, Elizabeth and Alexia Thompson-Young. Resources: Library Services. Prepared for the Western Cooperative for Educational Telecommunications (WCET). 2002. Online. Available: http://www.wcet.info/projects/laap/resources/library.asp

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Eales, Susan. “How the Joint Information Systems Committee (JISC) is Working Towards Assisting Colleges to Better Support Part-Time and Distance Learners in Further Education.” ASSIGNation 19, no 3 (April 2002): 9-12.

Ebbinghouse, Carol. “Library Standards: Evidence of Library Effectiveness and Accreditation.” Searcher: The Magazine for Database Professionals 7, no. 8 (September 1999): 20-27.

Edens, Wes, Micaela Agyare, and Carol Hammond. “Here, There and Everywhere: A Virtual Library for Access to Business Information.” In The Tenth Off-Campus Library Services Conference Proceedings: Cincinnati, Ohio, April 17-19, 2002, edited by Patrick B. Mahoney. Mount Pleasant, MI: Central Michigan University, 2002, 227-238. Reprinted in Journal of Library Administration 37, no. 1/2 (2002): 287-303.

Edwards, Helen. “Helping the Librarian to Help the User: The HEADLINE Personal Information Environment.” In Libraries Without Walls 3: The Delivery of Library Services to Distant Users, edited by Peter Brophy, Shelagh Fisher, and Zoë Clarke. London: Library Association Publishing, 2000, 143-153.

Edwards, J. Adam. “UK Libraries Plus: Two Years of Progress.” ASSIGNation 19, no. 3 (April 2002): 13-16.

Edwards, J. Adam. “UK Libraries Plus: Use by Education Students.” Education Libraries Journal 44, no. 2 (Summer 2001): 5-10.

Edwards, J. Adam. “UK Libraries Plus: A Vital Lifeline: Report on the Survey of the UK Libraries Plus Scheme, July 2000, Funded by SCONUL for the Work of the Task Force on Distance Learning.” SCONUL Newsletter, no. 21 (Winter 2000): 66-70.

Ellison, John W. “Distance Learning for Today’s Librarian.” Library Review 49, no. 5 (2000): 240-242.

Erasmus, Sandra. “Information Literacy and Distance Education: The Challenge of Addressing the Lack of (Basic) Information Skills in a Lifelong Learning Environment: A Case Study.” Mousaion 19 no. 2 (2001): 15-22.

Eve, Juliet. “The Evaluation of IT Facilities for Lifelong Learning in UK Public Libraries: The VITAL Project.” In Libraries Without Walls 3: The Delivery of Library Services to Distant Users, edited by Peter Brophy, Shelagh Fisher, and Zoë Clarke. London: Library Association Publishing, 2000, 191-204.

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Felts, Jr., John W., “Never Having to Say You’re Sorry: An Integrated, WWW-Based Software Solution for Providing Comprehensive Access to Journal Literature.” In The Tenth Off-Campus Library Services Conference Proceedings: Cincinnati, Ohio, April 17-19, 2002, edited by Patrick B. Mahoney. Mount Pleasant, MI: Central Michigan University, 2002, 239-248. Reprinted in Journal of Library Administration 37, no. 3/4 (2002): 305-316.

Felts, John. “Now You Can Get There From Here: Creating an Interactive Web Application for Accessing Full-Text Journal Articles From Any Location.” In The Ninth Off-Campus Library Services Conference Proceedings: Portland, Oregon, April 26 -28, 2000, compiled by P. Steven Thomas. Mount Pleasant, MI: Central Michigan University, 2000, 139-145. Reprinted in Journal of Library Administration 31, no. 3/4 (2001): 207-218.

Ferguson, Anthony W. “Chinese Television University Library Resources and Services.” Collection Management 26, no. 4 (2001): 43-57. Also presented as a paper at the AAOU Pre-Conference Seminar on “Outreach Library Services for Distance Learners,” February 20, 2002, New Delhi, India. Online. Available: http://www.ignou.ac.in/aaou-pre/Ferguson.htm

Ferguson, Jessame, Joel Fowler, Marilyn Hanley, and Jay Schafer. “Building a Digital Library in Support of Distance Learning.” In The Tenth Off-Campus Library Services Conference Proceedings: Cincinnati, Ohio, April 17-19, 2002, edited by Patrick B. Mahoney. Mount Pleasant, MI: Central Michigan University, 2002, 249-258. Reprinted in Journal of Library Administration 37, no. 3/4 (2002): 317-331.

Firman, Elizabeth. Worth the Wait? Analysing LIDDAS for Off-Campus Library Service Delivery. Paper presented at the ‘Your Time, Your Place, Your Off Campus Library Service’ Conference, Monash University, Caulfield Campus, Melbourne, Victoria, 4-5 February 2002. Available online (in pdf format)

Fisher, Shelagh. “Evaluating the Impact of the UK’s Distributed National Electronic Resource.” In Libraries Without Walls 4: The Delivery of Library Services to Distant Users, edited by Peter Brophy, Shelagh Fisher, and Zoë Clarke. London: Facet Publishing, 2002, 143-157.

Fjällbrant, Nancy. “Information Literacy for Scientists and Engineers: Experiences of EDUCATE and DEDICATE.” Program 34, no. 3 (July 2000): 257-268.

Fjällbrant, Nancy. “Networked Information Literacy: The European EDUCATE and DEDICATE Projects.” New Review of Information Networking 6 (2000): 53-60.

Fletcher, Janet. “Designing the Library Home Page for Distance Education Learners.” In Libraries Without Walls 3: The Delivery of Library Services to Distant Users, edited by Peter Brophy, Shelagh Fisher, and Zoë Clarke. London: Library Association Publishing, 2000, 60-77. Reprinted in ASHE Reader: Distance Education: Teaching and Learning in Higher Education, edited by Lenoar Foster, Beverly L. Bower, and Lemuel W. Watson. Boston: Pearson Custom Publishing, 2002, 156-166.

Fletcher, Janet and Des Stewart. “The Library: An Active Partner in Online Learning and Teaching.” Australian Academic and Research Libraries 32, no. 3 (September 2001): 213-221.

Flett, Margaret. “Developing an Electronic Libr@ry. Open University, 26 March 2001. CoFHE Mid-West Circle.” CoFHE Bulletin, no. 93 (Summer 2001): 14-15.

Foster, Jonathan. “Virtual Universities – Institutional Issues for Information Professionals.” Ariadne, no. 25 (September 2000). Online. Available: http://www.ariadne.ac.uk/issue25/foster/

Fountain, Pauline. “Building on Success: BIT’s Flexible Learning Network.” DESIGnation, no. 18 (September 1999): 2-3.

Fourie, Ina. “The Use of CAI for Distance Teaching in the Formulation of Search Strategies.” Library Trends 50, no. 1 (Summer 2001): 110-129.

Frank, Heidi. “Cataloguing the Wide World of Web: Organizing the Internet for Distance Learners.” Co-published simultaneously in Journal of Business & Finance Librarianship 7, no. 2/3 (2002): 31-45, and Library Services for Business Students in Distance Education: Issues and Trends, edited by Shari Buxbaum. New York: Haworth Press, 2002, 31-45.

Fraser, Mary G., Shari Buxbaum, and Amy Blair. “The Library and the Development of Online Courses.” Co-published simultaneously in Journal of Business & Finance Librarianship 7, no. 2/3 (2002): 47-59, and Library Services for Business Students in Distance Education: Issues and Trends, edited by Shari Buxbaum. New York: Haworth Press, 2002, 47-59.

Frederiksen, Linda. “Beyond the Extended Campus Library: A Brief History of the Distance Learning Section, ACRL.” Journal of Library & Information Services in Distance Learning 1, no. 1 (2004): 45-54.

Frederiksen, Linda. “Grading Outselves: Using the ACRL Guidelines for Distance Learning Library Services to Develop Assessment Strategies.” In The Tenth Off-Campus Library Services Conference Proceedings: Cincinnati, Ohio, April 17-19, 2002, edited by Patrick B. Mahoney. Mount Pleasant, MI: Central Michigan University, 2002, 259-264. Reprinted in Journal of Library Administration 37, no. 3/4 (2002): 333-339.

Freeder, Daphne. “A Time for Review: The E-Library in Action.” In Partners in Learning and Research: Changing Roles for Australian Technology Network Libraries, edited by John Frylinck. Adelaide: University of South Australia Library for Librarians of the Australian Technology Network, 2001, 28-42.

Frisby, Anthony J. and Susan S. Jones. “The Initiation of Distance Learning at Thomas Jefferson University: The Library as Integral Partner.” Medical Reference Services Quarterly 19, no. 3 (Fall 2000): 19-37.

Fulcher, Glenn. “Library and Information Services Requirements: A Course Developers Perspective.” In Library Services for Distance Learners: Proceedings of the Seminar at University of Surrey, 13th January 1999, edited by D. A. Lock. Guildford: Information Services, George Edwards Library, University of Surrey, 1999, 3-8.

Fulcher, Glenn and Debbie Lock. “Distance Education: The Future of Library and Information Services Requirements.” Distance Education 20, no. 2 (1999): 313-329.

Fuller, David H., Jr. “Distance Learning and Interlibrary Loan: A Look at Services and Technology.” Journal of Interlibrary Loan, Document Delivery and Information Supply 12, no. 4 (2002): 15-25.

Fuller, David H., Jr. “From Document Delivery to Distance Learning: An Interlibrary Loan Perspective.” Journal of Interlibrary Loan, Document Delivery and Information Supply 11, no. 4 (2001): 51-59.

Fytton, Rowland and Iris Rubbert. “An Evaluation of the Information Needs and Practices of Part-Time and Distance-Larning Students in the Context of Educational and Social Change Through Lifelong Learning.” Journal of Documentation 57, no. 6 (November 2001): 741-762.

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Gadd, Elizabeth. “Meeting the Library Needs of Distance Learners Without Additional Funding.” Library Management 23, no. 8/9 (2002): 359-368.

Gandhi, Smithi. “Academic Librarians and Distance Education: Challenges and Opportunities.” Reference and User Services Quarterly 43, no. 2 (Winter 2003): 138-154.

Garnsey, Margaret R. “What Distance Learners Should Know About Information Retrieval on the World Wide Web.” Co-published simultaneously in The Reference Librarian, no. 77 (2002): 19-30, and Distance Learning: Information Access and Services for Virtual Users, edited by Hemalata Iyer. New York: Haworth Press, 2002, 19-30.

Garten, Edward D. “Online and For-Profit Graduate Education: A Challenge of Understanding and Accommodation for Academic Librarianship.” Technical Services Quarterly 19, no. 3 (2001): 1-20.

Garten, Edward D. “The Virtual University: Lessons for the Mainstream.” Library Issues: Briefings for Faculty and Administrators 20, no. 3 (January 2000): 1-6.

George, Rigmor, Holly McCausland, and Dale Wache. “Information Literacy: An Institution-Wide Strategy.” Australian Academic and Research Libraries 32, no. 4 (December 2001): 278-293.

Germain, Carol Anne and Gregory Bobish. “Virtual Teaching: Library Instruction Via the Web.” Co-published simultaneously in The Reference Librarian, no. 77 (2002): 71-88, and Distance Learning: Information Access and Services for Virtual Users, edited by Hemalata Iyer. New York: Haworth Press, 2002, 71-88.

Germeraad, Goffe and Jan Bronder. “How the Rotterdam Public Library is Redefining Its Position in a Changing Society.” In Libraries Without Walls 3: The Delivery of Library Services to Distant Users, edited by Peter Brophy, Shelagh Fisher, and Zoë Clarke. London: Library Association Publishing, 2000, 183-190.

Gibbs, William J. “Distance Learning and the Opportunities and Challenges for Libraries.” Co-published simultaneously in Collection Management 25, no. 1/2 (2000): 115-135, and Electronic Collection Management, edited by Suzan D. McGinnis. New York: Haworth Press, 2000, 115-135.

Gibson, Andrew, Robert Newton, and David Dixon. “Supporting Open and Distance Learners: Practice and Policy Across Further and Higher Education Libraries.” Library Review 48, no. 5 (1999): 219-231.

Gibson, Craig and Jane Scales. “Going the Distance (and Back Again): A Distance Education Course Comes Home.” Co-published simultaneously in The Reference Librarian, no. 69/70 (2000): 233-244, and Reference Services for the Adult Learner: Challenging Issues for the Traditional and Technological Era, edited by Kwasi Sarkodie-Mensah. New York: Haworth Press, 2000, 233-244.

Gillham, Mark and Hazel Hall. “‘Alive’ on the Internet: A User-Centred Evaluation of BIS-Online.” New Review of Academic Librarianship 5 (1999): 61-79.

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Goodson, Carol. Providing Library Services for Distance Education Students: A How-To-Do-It Manual. How-To-Do-It Manuals for Librarians, no. 108. New York: Neal-Schuman, 2001. 227 pp. ISBN 1-55570-409-3.

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Gover, Harvey R. “Library Services for Overlapping Distance Learning Programs of Two Higher Education Systems in Washington State.” Advances in Library Administration and Organization 20 (2003): 83-122.

Gover, Harvey. “Articulating the Guidelines for Distance Learning Library Services of the Association of College and Research Libraries Outside the Library Profession.” Higher Education in Europe 27, no. 3 (2002): 269-272.

Gover, Harvey R. To Still Live Our Ideals. Keynote paper presented at the AAOU Pre-Conference Seminar on “Outreach Library Services for Distance Learners,” February 20, 2002, New Delhi, India. Available online (in pdf format)

Gover, Harvey and Jean Caspers. “Key Concepts in the Association of College and Research Libraries (ACRL) Guidelines for Distance Learning Library Services.” FID Review 1, no. 2/3 (1999): 50-52.

Grealy, Deborah S. “Technological Mediation: Reference and the Non-Traditional Student.” Co-published simultaneously in The Reference Librarian, no. 69/70 (2000): 63-68, and Reference Services for the Adult Learner: Challenging Issues for the Traditional and Technological Era, edited by Kwasi Sarkodie-Mensah. New York: Haworth Press, 2000, 63-68.

Green, Rosemary and Mary Bowser. “Managing Thesis Anxiety: A Faculty-Librarian Partnership to Guide Off-Campus Graduate Education Students Through the Thesis Process.” In The Tenth Off-Campus Library Services Conference Proceedings: Cincinnati, Ohio, April 17-19, 2002, edited by Patrick B. Mahoney. Mount Pleasant, MI: Central Michigan University, 2002, 265-275. Reprinted in Journal of Library Administration 37, no. 3/4 (2002): 341-354.

Guenther, Kim. “Building Digital Libraries: Know Thy Remote Users.” Computers in Libraries 21, no. 4 (April 2001): 52-54.

Guillot, Ladonna and Beth Stahr. “A Tale of Two Campuses: Providing Virtual Reference to Distance Nursing Students.” In The Eleventh Off-Campus Library Services Conference Proceedings: Scottsdale, Arizona, May 5 -7, 2004, edited by Patrick B. Mahoney. Mount Pleasant, MI: Central Michigan University, 2004, 105-114. Reprinted in Journal of Library Administration 41, no. 1/2 (2004): 139-152.

Guinea, Janet. “Targeting Library Services for Distance Learners at the University of Leicester.” ASSIGNation 19, no. 3 (April 2002): 17-19.

Gupta, Dinesh K. “Library Services to Distance Learners in India.” New Review of Libraries and Lifelong Learning 2 (2001): 171-181.

Gupta, Dinesh K. “Librarians’ Changing Role in Distance Education: Need for Training.” In The Ninth Off-Campus Library Services Conference Proceedings: Portland, Oregon, April 26 -28, 2000, compiled by P. Steven Thomas. Mount Pleasant, MI: Central Michigan University, 2000, 151-155. Reprinted in Journal of Library Administration 32, no. 1/2 (2001): 225-231.

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Hamid, Kamariah Abdul. “Meeting the Information Needs of Distance Learners: The UPM Experience.” In [Proceedings of the] ICDE Librarians’ Roundtable, 11-12 October, 1999, The Open University of Hong Kong. Hong Kong: Open University of Hong Kong, 1999, 16-21. ERIC ED 438 832. Also online. Available: http://www.ouhk.edu.hk/10th/roundtable/upm.pdf (in pdf format)

Hammond, Carol, Wes Edens, Ann Tolzman, and Catharine Cebrowski. “An International Information Gateway: Thunderbird’s Intranet for Teaching, Learning, and Research.” Advances in Library Administration and Organization 17 (2000): 67-92.

Hansen, Carol. “The Internet Navigator: An Online Internet Course for Distance Learners.” Library Trends 50, no. 1 (Summer 2001): 58-72.

Harmeyer, Dave. “Theological Distance Education: A Librarian’s Perspective.” Co-published simultaneously in Journal of Religious and Theological Information 3, no. 3/4 (2001): 69-86, and Theological Librarians and the Internet: Implications for Practice, edited by Mark Stover. New York: Haworth Press, 2001, 69-86.

Harrell, Karen J. “Reducing High Anxiety: Responsive Library Services to Off-Campus Nontraditional Students.” In The Tenth Off-Campus Library Services Conference Proceedings: Cincinnati, Ohio, April 17-19, 2002, edited by Patrick B. Mahoney. Mount Pleasant, MI: Central Michigan University, 2002, 277-285. Reprinted in Journal of Library Administration 37, no. 3/4 (2002): 355-365.

Hawkins, Brian L. “Distributed Learning and Institutional Restructing.” Educom Review 34, no. 4 (July-August 1999): 12-15, 42-44.

Haynes, Anne. “Distance Learning Library Services: Challenges and Opportunities for an Academic Library System.” Indiana Libraries 21, no. 1 (2002): 6-10.

Heaps, Elizabeth. “Open Access? Libraries and Distance Learning in UK Higher Education Institutions.” In Libraries Without Walls 3: The Delivery of Library Services to Distant Users, edited by Peter Brophy, Shelagh Fisher, and Zoë Clarke. London: Library Association Publishing, 2000, 250-265.

Heilig, Jean M. “E-Global Library: The Academic Campus Library Meets the Internet.” Searcher: The Magazine for Database Professionals 9, no. 6 (June 2000): 34-43.

Helfer, Doris Small. “Has the Virtual University Library Truly Arrived?” Searcher: The Magazine for Database Professionals 7, no. 8 (September 1999): 62-65.

Heller-Ross, Holly. “Assessing Outcomes with Nursing Research Assignments and Citation Analysis of Student Bibliographies.” Co-published simultaneously in The Reference Librarian, no. 77 (2002): 121-140, and Distance Learning: Information Access and Services for Virtual Users, edited by Hemalata Iyer. New York: Haworth Press, 2002, 121-140.

Heller-Ross, Holly and Julia Kiple. “Information Literacy for Interactive Distance Learners.” In Teaching the New Library to Today’s Users: Reaching International, Minority, Senior Citizens, Gay/Lesbian, First-Generation, At-Risk, Graduate and Returning Students, and Distance Learners, edited by Trudi E. Jacobson and Helene C. Williams. The New Library Series, Number 4. New York: Neal-Schuman, 2000, 191-219.

Henner, Terry. “Bridging the Distance: Bibliographic Instruction for Remote Library Users.” Medical Reference Services Quarterly 21, no. 1 (Spring 2002): 79-85.

Henning, J. C. The Challenges of Flexible Delivery Education for Information Services. Paper presented at FORUM 2001: An Education Odyssey: Issues in Open Flexible and Distance Learning: 15th Biennial Forum of the Open and Distance Learning Association of Australia (ODLAA), 24-27 September 2001, Sydney, Australia. Online. Available: http://www.tsa.ac.za/corp/research/papers/jhenning2001flexible.doc (in Word format)

Henning, Mary M. “Closing the Gap: Using Conferencing Software to Connect Distance Education Students and Faculty.” In The Ninth Off-Campus Library Services Conference Proceedings: Portland, Oregon, April 26 -28, 2000, compiled by P. Steven Thomas. Mount Pleasant, MI: Central Michigan University, 2000, 157-165. Reprinted in Journal of Library Administration 32, no. 1/2 (2001): 233-246.

Higginbottom, Patricia and Edward P. Harris III. “The Virtual Desktop: The Remote Access Solution.” Medical Reference Services Quarterly 20, no. 2 (Summer 2001): 1-8.

Hilton, Judith. “VALNOW – Providing Services to Off-Campus Users at the University of Central Lancashire.” CoFHE Bulletin, no. 90 (Summer 2000): 14-16.

Hinton, Danielle and Lou McGill. “Chat to a Librarian: 21st Century Reference for Distance Learners.” Vine (London), no.122 (March 2001): 59-64.

Hoerman, Heidi Lee and Kevin A. Furniss. “Education for Provision of Library Services to Distance Learners: The Role of the LIS Schools.” In The Ninth Off-Campus Library Services Conference Proceedings: Portland, Oregon, April 26 -28, 2000, compiled by P. Steven Thomas. Mount Pleasant, MI: Central Michigan University, 2000, 167-173. Reprinted in Journal of Library Administration 32, no. 1/2 (2001): 247-257.

Hoffmann, Lynn. Collaborate, Communicate, Celebrate: Successful Delivery of Library Services for the Distance Learner. Paper presented at Distance Learning 2003: The 19th Annual Conference on Distance Teaching and Learning, August 13-15, 2003, Madison Wisconsin. Available online (in pdf format)

Holmes, Katherine E. “A Kaleidoscope of Learning Styles: Instructional Supports that Meet the Diverse Needs of Distant Learners.” In The Tenth Off-Campus Library Services Conference Proceedings: Cincinnati, Ohio, April 17-19, 2002, edited by Patrick B. Mahoney. Mount Pleasant, MI: Central Michigan University, 2002, 287-294. Reprinted in Journal of Library Administration 37, no. 3/4 (2002): 367-378.

Holmes, Katherine and Cynthia Farr Brown. “Meeting Adult Learners, Wherever They May Be: If It’s Thursday, It Must Be Thermopolis!” In Teaching the New Library to Today’s Users: Reaching International, Minority, Senior Citizens, Gay/Lesbian, First-Generation, At-Risk, Graduate and Returning Students, and Distance Learners, edited by Trudi E. Jacobson and Helene C. Williams. The New Library Series, Number 4. New York: Neal-Schuman, 2000, 221-235.

Hosein, Sharida. “Developing Information Literacy Programmes for Distance Learners: Accepting the Challenge at the University of the West Indies, St. Augustine.” In Distance Education in Small States, July 27-28, 2000, Ocho Rios, Jamaica: Conference Proceedings. Distance Education Centre, University of the West Indies, 2001, 193-198.

Hricko, Mary. “Using the Invisible Web to Teach Information Literacy.” In The Tenth Off-Campus Library Services Conference Proceedings: Cincinnati, Ohio, April 17-19, 2002, edited by Patrick B. Mahoney. Mount Pleasant, MI: Central Michigan University, 2002, 295-300. Reprinted in Journal of Library Administration 37, no. 3/4 (2002): 379-386.

Hricko, Mary. Developing Library Instruction for Distance Learning. Paper presented at the 6th Annual Mid-South Instructional Technology Conference, Murfreesboro, TN, April 8-10, 2001. ERIC ED 463 729. Also online. Available: http://www.mtsu.edu/~itconf/proceed01/24.pdf (in pdf format)

Hufford, Jon R. “Library Support for Distance Learners: What Faculty Think.” Journal of Library and Information Services in Distance Learning 1, no. 3 (2004): 3-28.

Hufford, Jon R. “User Instruction for Distance Students: Texas Tech University System’s Main Campus Library Reaches Out to Students at Satellite Campuses.” In The Eleventh Off-Campus Library Services Conference Proceedings: Scottsdale, Arizona, May 5 -7, 2004, edited by Patrick B. Mahoney. Mount Pleasant, MI: Central Michigan University, 2004, 115-123. Reprinted in Journal of Library Administration 41, no. 1/2 (2004): 153-165.

Hufford, Jon R. “Planning for Distance Learning: Support Services and the Library’s Role.” In The Ninth Off-Campus Library Services Conference Proceedings: Portland, Oregon, April 26 -28, 2000, compiled by P. Steven Thomas. Mount Pleasant, MI: Central Michigan University, 2000, 175-180. Reprinted in Journal of Library Administration 32, no. 1/2 (2001): 259-266.

Hufford, Jon R. “The University Library’s Role in Planning a Successful Distance Learning Program.” Co-published simultaneously in The Reference Librarian, no. 69/70 (2000): 193-203, and Reference Services for the Adult Learner: Challenging Issues for the Traditional and Technological Era, edited by Kwasi Sarkodie-Mensah. New York: Haworth Press, 2000, 193-203.

Hughes, Carol Ann, Ilene Rockman, and Lizabeth A. Wilson. “Communicating Resource Needs for Successful Library Services.” The Bottom Line: Managing Library Finances 13, no. 1 (2000): 10-15.

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Indian Library Association. Sectional Committee on Distance Education. Guidelines for Library Services to Distance Learners. Approved by the Council of Indian Library Association on 28th July, 2001. Available online (in pdf format)

Ingram, Caroline and Catherine Grout. “A Distributed National Electronic Resource for Learning and Teaching.” In Libraries Without Walls 4: The Delivery of Library Services to Distant Users, edited by Peter Brophy, Shelagh Fisher, and Zoë Clarke. London: Facet Publishing, 2002, 111-121.

Ismail-Kaye, Nazira. International Centre for Distance Learning (ICDL) and Services to Distance Learners. Paper presented at the AAOU Pre-Conference Seminar on “Outreach Library Services for Distance Learners,” February 20, 2002, New Delhi, India. Online. Available: http://www.ignou.ac.in/aaou-pre/Ismail-kaye.htm

Ivanitskaya, Lana, Ryan Laus, and Anne Marie Casey. “Research Readiness Self-Assessment: Assessing Students’ Research Skills and Attitudes.” In The Eleventh Off-Campus Library Services Conference Proceedings: Scottsdale, Arizona, May 5 -7, 2004, edited by Patrick B. Mahoney. Mount Pleasant, MI: Central Michigan University, 2004, 125-136. Reprinted in Journal of Library Administration 41, no. 1/2 (2004): 167-183.

Iyer, Hemalata, ed. Distance Learning: Information Access and Services for Virtual Users. New York: Haworth Press, 2002. 151 pp. ISBN 0-7890-2053-X. Co-published simultaneously as The Reference Librarian, no. 77 (2002).

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Jabane, Nyameka Memani. “Establishing a Satellite Library Service for Distance Learners: The Example of Kokstad.” In Adelaide 98, Pathways to Knowledge: Australian Library and Information Association 5th Biennial Conference and Exhibition, 25-28 October 1998, Adelaide Convention Centre: Conference Proceedings. Canberra: Australian Library and Information Association, 1999, 329-332.

Jackson, Mary E. “Research Collections and Digital Information: Will There Be a Role for Interlibrary Loan and Document Delivery Services?” Co-published simultaneously in Journal of Library Administration 31, no. 2 (2000): 15-25, and Research Collections and Digital Information, edited by Sul H. Lee. New York: Haworth Press, 2000, 15-25.

Jackson, Maureen and Sandra Parker. Resource Based Learning and the Impact on Library and Information Services. IMPEL2 Project. 2000. Online. Available: http://ilm.unn.ac.uk/impel/rblrng.htm

Jain, Vinita. Access and Equity: Challenges for Open and Distance Learning. Paper presented at the AAOU Pre-Conference Seminar on “Outreach Library Services for Distance Learners,” February 20, 2002, New Delhi, India. Online. Available: http://www.ignou.ac.in/aaou-pre/Jain.htm

Jayne, Elaine Anderson. “The Librarian as Bricoleur: Meeting the Needs of Distance Learners.” Co-published simultaneously in The Reference Librarian, no. 69/70 (2000): 161-170, and Reference Services for the Adult Learner: Challenging Issues for the Traditional and Technological Era, edited by Kwasi Sarkodie-Mensah. New York: Haworth Press, 2000, 161-170.

Jeevan, V. K. J. IT Enabled Library Services for Distance Learning: Threats and Opportunities. Paper presented at the AAOU Pre-Conference Seminar on “Outreach Library Services for Distance Learners,” February 20, 2002, New Delhi, India. Online. Available: http://www.ignou.ac.in/aaou-pre/Jeevan.htm

Jegede, Olugbemiro. Management, Processing and Distribution of Knowledge in the Emerging Open and Distance Learning Environment. Keynote paper presented at the AAOU Pre-Conference Seminar on “Outreach Library Services for Distance Learners,” February 20, 2002, New Delhi, India. Available online (in pdf format)

Jenkins, Ruth. “Supporting E-learning at the University of Birmingham.” SCONUL Newsletter, no. 25 (Spring 2002): 53-56. Also online. Available: http://www.sconul.ac.uk/pubs_stats/newsletter/25/53-56_25.pdf (in pdf format)

Jerabek, J. Ann. “They Give Credit for That? Accreditation, Assessment, and Distance Learning Library Services.” Journal of Library and Information Services in Distance Learning 1, no. 3 (2004): 79-86.

Jerabek, J. Ann, Lynn M. McMain, and James L. Van Roekel. “Using Needs Assessment to Determine Library Services for Distance Learning Programs.” Journal of Interlibrary Loan, Document Delivery & Information Supply 12, no. 4 (2002): 41-61.

Jerabek, Judy Ann and Lynn M. McMain. “The Answer You Get Depends on Who (and What) You Ask: Involving Stakeholders in Needs Assessments.” In The Tenth Off-Campus Library Services Conference Proceedings: Cincinnati, Ohio, April 17-19, 2002, edited by Patrick B. Mahoney. Mount Pleasant, MI: Central Michigan University, 2002, 301-307. Reprinted in Journal of Library Administration 37, no. 3/4 (2002): 387-395.

Jindal, S. K. Outreach Library Services in Distance Education. Paper presented at the AAOU Pre-Conference Seminar on “Outreach Library Services for Distance Learners,” February 20, 2002, New Delhi, India. Online. Available: http://www.ignou.ac.in/aaou-pre/Jindal.htm

Jobe, Margaret M. and Deborah S. Grealy. “The Role of Libraries in Providing Curricular Support and Curricular Integration for Distance Learning Courses.” Advances in Librarianship 23 (2000): 239-267.

Johnson, Albie. “Supporting Library Resources From a Distance: The Wheelock College Model.” Technicalities 19, no. 8 (September 1999): 7-8.

Johnson, Cameron A. and Laura McCarty. “Distance Education and Digital Reference: The Yellow Brick Road?” Alki 17, no. 1 (March 2001): 6-9.

Johnson, Kay, Houda Trabelsi, and Tony Tin. “Library Support for Online Learners: e-Resources, e-Services, and the Human Factors.” In Theory and Practice of Online Learning, edited by Terry Anderson and Fathi Elloumi. Athabasca, Alberta: Athabasca University, 2004, 349-365. Online. Available: http://cde.athabascau.ca/online_book/ch14.html

Johnson, Ken. “Library Services for Distance Learners at Drexel University’s LeBow College of Business.” Co-published simultaneously in Journal of Business & Finance Librarianship 7, no. 2/3 (2002): 141-154, and Library Services for Business Students in Distance Education: Issues and Trends, edited by Shari Buxbaum. New York: Haworth Press, 2002, 141-154.

Johnson, William T. “Library Support for Distance Learning.” Community & Junior College Libraries 8, no. 2 (1999): 51-57.

Johnston, Pete. “After the Big Bang: Forces of Change and e-Learning.” Ariadne, no. 27 (March 2001). Online. Available: http://www.ariadne.ac.uk/issue27/johnston/

Jones, Marie F. “Creating a Library CD for Off-Campus Students.” In The Eleventh Off-Campus Library Services Conference Proceedings: Scottsdale, Arizona, May 5 -7, 2004, edited by Patrick B. Mahoney. Mount Pleasant, MI: Central Michigan University, 2004, 137-149. Reprinted in Journal of Library Administration 41, no. 1/2 (2004): 185-202.

Jones, Marie F. “Help! I’m the New Distance Librarian – Where Do I Begin?” In The Tenth Off-Campus Library Services Conference Proceedings: Cincinnati, Ohio, April 17-19, 2002, edited by Patrick B. Mahoney. Mount Pleasant, MI: Central Michigan University, 2002, 309-319. Reprinted in Journal of Library Administration 37, no. 3/4 (2002): 397-410.

Jones, Maryhelen. “Distance Without Diffidence: The Association of College and Research Libraries’ Distance Learning Section (ACRL/DLS).” CPERT Newsletter (International Federation of Library Associations and Institutions, Division of Education and Research, Section on Education and Training, Continuing Professional Education Round Table) 3, no. 1 (April 2002). Online. Available: http://www.ifla.org/VII/s43/news/apr02.pdf (in pdf format)

Jones, William G. Transforming Libraries 6: Issues and Innovations in Distance Learning. SPEC Kit 234. Washington, DC: Office of Leadership and Management Services, Association of Research Libraries, 1998. 40 pp. Summary online. Available: http://www.arl.org/spec/234fly.html

Jorgensen, Daphne. “The Challenges and Benefits of Asynchronous Learning Networks.” Co-published simultaneously in The Reference Librarian, no. 77 (2002): 3-17, and Distance Learning: Information Access and Services for Virtual Users, edited by Hemalata Iyer. New York: Haworth Press, 2002, 3-17.

Jung, Insung. “Technology Innovations and the Development of Distance Education: Korean Experience.” Open Learning 15, no. 3 (2000): 217-231.

Jurkowski, Odin L “Academic Library Web Sites and Distance Education: A Content Analysis.” Journal of Library and Information Services in Distance Learning 1, no. 3 (2004): 29-50.

Jurkowski, Odin. “Reaching Out to Online Students: Librarian Perspectives on Serving Students in Distance Education.” New Review of Libraries and Lifelong Learning 4 (2003): 77-89.

Jurkowski, Odin Lech. An Analysis of Library Web Sites at Colleges and Universities Serving Distance Education Students. EdD diss., Northern Illinois University, 2003. 144 pp.

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Kabamba, Juliano M. “Distance Education and Library Resources at Vista University: From Unplanned Growth to a Visionary Package.” In [Proceedings of the] ICDE Librarians’ Roundtable, 11-12 October, 1999, The Open University of Hong Kong. Hong Kong: Open University of Hong Kong, 1999, 52-58. ERIC ED 438 832. Also online. Available: http://www.ouhk.edu.hk/10th/roundtable/vu1.pdf (in pdf format)

Kanjilal, Uma. “Information and Communications Technologies, Libraries and Lifelong Learning: Prospects for India.” New Review of Libraries and Lifelong Learning 3 (2002): 17-26.

Kartus, Ebe, Donna Runner, and Susan Clarke. Digitisation and Copyright Compliance for Course Materials and Library Reserve Materials at Deakin University. Paper presented at the ‘Your Time, Your Place, Your Off Campus Library Service’ Conference, Monash University, Caulfield Campus, Melbourne, Victoria, 4-5 February 2002. Online. Available: http://www.deakin.edu.au/library/staff/publications/DonnaR/DESIG2002.htm

Kaufmann, Frances G. “Collaborating to Create Customized Library Services for Distance Education Students.” Technical Services Quarterly 21, no. 2 (2003): 51-62.

Kavulya, Joseph Muema. “Challenges in the Provision of Library Services for Distance Education: A Case Study of Selected Universities in Kenya.” African Journal of Library, Archives and Information Science 14, no. 1 (April 2004): 15-28.

Kayler, Grant and Paul R. Pival. “Working Together:Effective Collaboration in a Consortium Environment.” In The Eleventh Off-Campus Library Services Conference Proceedings: Scottsdale, Arizona, May 5 -7, 2004, edited by Patrick B. Mahoney. Mount Pleasant, MI: Central Michigan University, 2004, 151-159. Reprinted in Journal of Library Administration 41, no. 1/2 (2004): 203-215.

Kazmer, Michelle M. “Distance Education Students Speak to the Library: Here’s How You Can Help Even More.” The Electronic Library 20, no. 5 (2002): 395-400.

Kearley, Jamie P. and Lori Phillips. “Distilling the Information Literacy Standards: Less is More.” In The Tenth Off-Campus Library Services Conference Proceedings: Cincinnati, Ohio, April 17-19, 2002, edited by Patrick B. Mahoney. Mount Pleasant, MI: Central Michigan University, 2002, 321-330. Reprinted in Journal of Library Administration 37, no. 3/4 (2002): 411-424.

Kearley, Jamie P. and Karen S. Lange. “Partners in Emerging Technology: Library Support for Web-Based Courses.” In The Ninth Off-Campus Library Services Conference Proceedings: Portland, Oregon, April 26 -28, 2000, compiled by P. Steven Thomas. Mount Pleasant, MI: Central Michigan University, 2000, 181-189. Reprinted in Journal of Library Administration 32, no. 1/2 (2001): 267-280.

Keeble, Heather and Louise McGill. “Guerrillas in the Mist: Breaking Through Boundaries to Provide a First-Class Remote Library Service.” Serials 17, no. 1 (March 2004): 19-24.

Kelley, Kimberly B. and Gloria J. Orr. “Trends in Distant Student Use of Electronic Resources: A Survey.” College & Research Libraries 64, no. 3 (May 2003): 176-191.

Kelley, Kimberly B., Gloria J. Orr, Janice Houck, and Claudine SchWeber. “Library Instruction for the Next Millennium: Two Web-Based Courses to Teach Distant Students Information Literacy.” In The Ninth Off-Campus Library Services Conference Proceedings: Portland, Oregon, April 26 -28, 2000, compiled by P. Steven Thomas. Mount Pleasant, MI: Central Michigan University, 2000, 191-197. Reprinted in Journal of Library Administration 32, no. 1/2 (2001): 281-294.

Kelly, Rob. “Virtual Library: Providing Accessible Online Resources.” Distance Education Report 5, no. 1 (January 1, 2001): 3, 5.

Kendall, Margaret. “Lifelong Learning Through Computer-Mediated Communication: Potential Roles for UK Public Libraries.” New Review of Libraries and Lifelong Learning 1 (2000): 81-101.

Kennedy, David. “New Standards or Old? An Issue for Teachers Supporting Distance Learners.” Vine (London), no.122 (March 2001): 48-53.

Kent, Tracy. “Information Services Support for Distance and Part-Time Learners at the University of Birmingham.” New Review of Libraries and Lifelong Learning 2 (2001): 115-134.

Kern, M. Kathleen. “Chat It Up!:Extending Reference Services to Assist Off-Campus Students.” In The Eleventh Off-Campus Library Services Conference Proceedings: Scottsdale, Arizona, May 5 -7, 2004, edited by Patrick B. Mahoney. Mount Pleasant, MI: Central Michigan University, 2004, 161-168. Reprinted in Journal of Library Administration 41, no. 1/2 (2004): 217-226.

Kibbee, Jo and Lynn Wiley. “Take Us With You!: Delivering Library Resources and Services to Users in the Field.” In Libraries Without Walls 4: The Delivery of Library Services to Distant Users, edited by Peter Brophy, Shelagh Fisher, and Zoë Clarke. London: Facet Publishing, 2002, 62-72.

Kinder, Robin. “Instructional Services for Distance Education.” Co-published simultaneously in The Reference Librarian, no. 77 (2002): 63-70, and Distance Learning: Information Access and Services for Virtual Users, edited by Hemalata Iyer. New York: Haworth Press, 2002, 63-70.

Knuthammar, Christer. “Changes and Challenges: ICT-Library-Library Staff.” In [Proceedings of the] ICDE Librarians’ Roundtable, 11-12 October, 1999, The Open University of Hong Kong. Hong Kong: Open University of Hong Kong, 1999, 41-42. ERIC ED 438 832. Also online. Available: http://www.ouhk.edu.hk/10th/roundtable/ (in pdf format)

Koenig, Melissa H. and Martin J. Brennan. “All Aboard the eTrain: Developing and Designing Online Library Instruction Modules.” In The Tenth Off-Campus Library Services Conference Proceedings: Cincinnati, Ohio, April 17-19, 2002, edited by Patrick B. Mahoney. Mount Pleasant, MI: Central Michigan University, 2002, 331-339. Reprinted in Journal of Library Administration 37, no. 3/4 (2002): 425-435.

Kooistra, Jan and Kees Hopstaken. “Ommat: Dealing with Electronic Scientific Information.” In Libraries Without Walls 4: The Delivery of Library Services to Distant Users, edited by Peter Brophy, Shelagh Fisher, and Zoë Clarke. London: Facet Publishing, 2002, 241-250.

Kopp, James J. “All Hands on Deck: Navigating the Political Waters of Off-Campus Library Programs.” In The Ninth Off-Campus Library Services Conference Proceedings: Portland, Oregon, April 26 -28, 2000, compiled by P. Steven Thomas. Mount Pleasant, MI: Central Michigan University, 2000, 199-206. Reprinted in Journal of Library Administration 32, no. 1/2 (2001): 295-308.

Kreszock, Martha H. “Greetings from the Mothership: Library Services for Off-Campus Students.” Teaching and Learning at Appalachian 6 (2001-2002): 13-15. Online. Available: http://www.hubbard.appstate.edu/fad/tla/2002.pdf (in pdf format)

Kunneke, Cathy. The Library of the University of South Africa’s Marketing Voyage of Discovery Through Conventional Marketing Channels and the Internet. Paper presented at the IATUL Conference ‘The Future of Libraries in Human Communication,’ Technical University of Crete, Chania, Greece, 17th May – 21st May, 1999. Online. Available: http://www.iatul.org/conference/proceedings/vol09/papers/kunneke.html

Kupferberg, Natalie. “Going Virtual: A Non-traditional Approach to a Pharmacy Degree.” In The Tenth Off-Campus Library Services Conference Proceedings: Cincinnati, Ohio, April 17-19, 2002, edited by Patrick B. Mahoney. Mount Pleasant, MI: Central Michigan University, 2002, 341-349. Reprinted in Journal of Library Administration 37, no. 3/4 (2002): 437-449.

Kupferberg, Natalie and Barabara Skunza. “The First Non-Traditional Doctor of Pharmacy Graduates: Their Perceptions of Library Services.” Journal of Library and Information Services in Distance Learning 2, no. 1 (2005): 27-39.

Kvaerndrup, Hanne Marie. “Denmark’s Electronic Research Library (DEF): A Project Changing Concepts, Values and Priorities.” In Libraries Without Walls 3: The Delivery of Library Services to Distant Users, edited by Peter Brophy, Shelagh Fisher, and Zoë Clarke. London: Library Association Publishing, 2000, 121-132.

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Ladner, Pamela Ann Kindja. Mississippi Public Community and Junior College Distance Education Students’ Perceptions of Library Support Services. PhD diss., University of Southern Mississippi, 2003. 97 pp.

Landry-Hyde, Denise. “Outreach at a Public, Academic, Regional Library – Texas A&M University-Corpus Christi.” Co-published simultaneously in The Reference Librarian, no. 67/68 (1999): 289-298, and Library Outreach, Partnerships, and Distance Education: Reference Librarians at the Gateway, edited by Wendi Arant and Pixey Anne Mosley. New York: Haworth Press, 2000, 289-298.

Latham, Don and Stephanie Maatta Smith. “Practicing What We Teach: A Descriptive Analysis of Library Services for Distance Learning Students in ALA-Accredited LIS Schools.” Journal of Education for Library and Information Science 44, no. 2 (Spring 2003): 20-36.

Lawson, Mollie D., Linda Lillard, Patricia Antrim, and Susan Morgan. “We’re in This Together: Librarians as Co-Instructors With Classroom Faculty for Electronic Delivery.” In Distance Learning 2000: Proceedings of the 16th Annual Conference on Distance Teaching and Learning, August 2-4, 2000, Madison Wisconsin. Madison, WI: University of Wisconsin-Madison, 2000, 251-255.

Lee, Marta. “Red, White, and Blues: Library Services to a Satelite Campus.” Journal of Library and Information Services in Distance Learning 1, no. 3 (2004): 65-78.

Lessin, Barton M., Barbara K. Redman, and Nancy A. Wilmes. “A Usage Survey of Standards and Guidelines Affecting Library Services to Distance Education Nursing Programs.” Journal of Library & Information Services in Distance Learning 1, no. 1 (2004): 55-78.

Lessin, Barton, Rhonda McGinnis, and Rick Bean. “Guidelines and Standards Applicable for Library Services to Distance Education Business Programs.” Co-published simultaneously in Journal of Business & Finance Librarianship 7, no. 2/3 (2002): 155-205, and Library Services for Business Students in Distance Education: Issues and Trends, edited by Shari Buxbaum. New York: Haworth Press, 2002, 155-205.

Levy, Philippa. “Information Specialists Supporting Learning in the Networked Environment: A Review of Trends and Issues in Higher Education.” New Review of Libraries and Lifelong Learning 1 (2000): 35-64.

Lillard, Linda L., Pat Wilson, and Constance M. Baird. “Progressive Partnering: Expanding Student and Faculty Access to Information Services.” In The Eleventh Off-Campus Library Services Conference Proceedings: Scottsdale, Arizona, May 5 -7, 2004, edited by Patrick B. Mahoney. Mount Pleasant, MI: Central Michigan University, 2004, 169-180. Reprinted in Journal of Library Administration 41, no. 1/2 (2004): 227-242.

Lim, Edward. “From ‘Bricks and Mortar’ To ‘Clicks and Mortar’: Leveraging E-Commerce Technologies for Flexible Learning Support.” In Information Online 2001: Digital Dancing: New Steps, New Partners: Proceedings of the 10th Australasian Information Online Conference & Exhibition, Sydney Convention and Exhibition Centre, 16-18 January 2001. Sydney: Information Specialists Division, Australian Library & Information Association, 2001, 4-18. Also online.

Linden, Julie. “The Library’s Web Site is the Library: Designing for Distance Learners.” College & Research Libraries News 61, no. 2 (February 2000): 99, 101.

Line, Maurice B. “The Lifelong Learner and the Future Library.” New Review of Libraries and Lifelong Learning 1 (2000): 65-80.

Lingham, Bernadette, Janet Fletcher, and Glenda Henderson. Online Tutorials: New Horizons in the Delivery of Flexible Online Training. Paper presented at Revelling in Reference: 2001 RAISS, Reference and Information Services Section Symposium, 12-14 October 2001, Kingston, ACT. Available online (in pdf format)

Lipinski, Tomas A. “An Argument for the Application of Copyright Law to Distance Education.” American Journal of Distance Education 13, no. 3 (1999): 7-21.

Liu, Zao and Zheng Ye (Lan) Yang,. “Factors Influencing Distance-Education Graduate Students’ Use of Information Sources: A User Study.” Journal of Academic Librarianship 30, no. 1 (January 2004): 24-35.

Livesey, Suzanne and Peter Wynne. “Extending the Hybrid Library to Students on Franchised Courses; User Profile, Service Implementation Issues and Management Strategies.” Library Management 22, no. 1/2 (2001): 21-25.

Livingston, Helen. “Moving Toward the Online Library.” In [Proceedings of the] ICDE Librarians’ Roundtable, 11-12 October, 1999, The Open University of Hong Kong. Hong Kong: Open University of Hong Kong, 1999, 24-27. ERIC ED 438 832. Also online. Available: http://www.ouhk.edu.hk/10th/roundtable/du.pdf (in pdf format)

Lock, D. A., ed. Library Services for Distance Learners: Proceedings of the Seminar at University of Surrey, 13th January 1999. Guildford, Surrey: George Edwards Library, Information Services, University of Surrey, 1999. 37 pp. ISBN 1852372214.

Lock, Debbie and Jennifer Nordon. “Hybrid Librarians and Distance Learners: The Fact Controllers?” New Review of Libraries and Lifelong Learning 1 (2000): 155-172.

Lock, Debbie and Jennifer Nordon. “The DiLIS Project at the University of Surrey.” In Library Services for Distance Learners: Proceedings of the Seminar at University of Surrey, 13th January 1999, edited by D. A. Lock. Guildford: Information Services, George Edwards Library, University of Surrey, 1999, 13-22.

Lockerby, Robin, Divina Lynch, James Sherman, and Elizabeth Nelson. “Collaboration and Information Literacy: Challenges of Meeting Standards when Working with Remote Faculty.” In The Eleventh Off-Campus Library Services Conference Proceedings: Scottsdale, Arizona, May 5 -7, 2004, edited by Patrick B. Mahoney. Mount Pleasant, MI: Central Michigan University, 2004, 181-187. Reprinted in Journal of Library Administration 41, no. 1/2 (2004): 243-253.

Logan, Firouzeh and Erin McCaffrey. “New Partnerships for New Learning.” In The Ninth Off-Campus Library Services Conference Proceedings: Portland, Oregon, April 26 -28, 2000, compiled by P. Steven Thomas. Mount Pleasant, MI: Central Michigan University, 2000, 207-212. Reprinted in Journal of Library Administration 32, no. 1/2 (2001): 309-318.

Logue, Susan and Barbara Preece. “Instructional Support in the Changing Library Environment.” Technical Services Quarterly 17, no. 1 (1999): 13-22.

Logue, Susan and Barbara Preece. “Library Services to Support Remote Students.” Resource Sharing & Information Networks 14, no. 1 (1999): 41-50.

Long, Ann Walsh. “Is Your Library Ready for Distance Education.” AALL Spectrum (American Association of Law Libraries) 4, no. 8 (May 2000): 12-13, 17. Online. Available: http://www.aallnet.org/products/pub_sp0005.pdf (in pdf format)

Lorenzo, George. “At the Online Library…” Educational Pathways 2, no. 2 (February 15, 2003): 1-2. Online. Available: http://www.edpath.com/library.htm

Lorenzo, George. “Distance Education Librarianship Benefits All Students.” Educational Pathways 2, no. 2 (February 15, 2003): 3.

Love-Rodgers, Christine. “Opening the Book: Developing e-Book Resources at the Open University Library.” Vine (London), no.125 (December 2001): 12-17.

Love-Rodgers, Christine. “Electronic Resources for the Arts: Supporting Distance Learners at the Open University.” Art Libraries Journal 26, no. 3 (2001): 4-7.

Lowe, Susan and Joyce Rumery. “Services to Distance Learners: Planning for E-Reserves and Copyright.” In The Ninth Off-Campus Library Services Conference Proceedings: Portland, Oregon, April 26 -28, 2000, compiled by P. Steven Thomas. Mount Pleasant, MI: Central Michigan University, 2000, 213-220. Reprinted in Journal of Library Administration 32, no. 1/2 (2001): 319-330.

Lowe, Wendy and Richard Malinski. “Distance Learning: Success Requires Support.” Education Libraries 24, no. 2/3 (2000): 15-17.

Ludwig, Logan. Essential Library Support for Distance Education. Medical Library Association (MLA) Position Statement. 2002. Online. Available: http://www.mlanet.org/government/positions/disteduc_2.html

Luzeckyj, Ann. Helping Students Help Themselves. Paper presented at the ‘Your Time, Your Place, Your Off Campus Library Service’ Conference, Monash University, Caulfield Campus, Melbourne, Victoria, 4-5 February 2002. Online. Available: http://www.library.unisa.edu.au/about/papers/desig.htm

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Macauley, Peter. “Doctoral Research at a Distance: Are the Deficits Illusory?” In Research in Distance Education 5: Revised Papers from the 5th Research in Distance Education Conference, Deakin University, 2000, edited by Terry Evans. Geelong, Victoria: Deakin University, 2002, 64-76. Also online (in pdf format)

Macauley, Peter. “Menace, Missionary Zeal or Welcome Partner? Librarian Involvement in the Information Literacy of Doctoral Researchers.” New Review of Libraries and Lifelong Learning 2 (2001): 47-65.

Macauley, Peter and Sue McKnight. “Library Representation on Supervisory Panels: A Model of Collaboration.” In Postgraduate Research Supervision: Transforming (R)Elations, edited by Alison Bartlett and Gina Mercer. New York: Peter Lang, 2001, 113-122.

Macauley, Peter and Anthony K. Cavanagh. “Doctoral Dissertations at a Distance: A Novel Approach From Downunder.” In The Ninth Off-Campus Library Services Conference Proceedings: Portland, Oregon, April 26 -28, 2000, compiled by P. Steven Thomas. Mount Pleasant, MI: Central Michigan University, 2000, 221-230. Reprinted in Journal of Library Administration 32, no. 1/2 (2001): 331-346.

McBain, Ian and Tanya Rowe. “Help for Students and Profile for the Library: The WebCT Student Help Desk at Flinders University Library.” In Information Online 2001: Digital Dancing: New Steps, New Partners: Proceedings of the 10th Australasian Information Online Conference & Exhibition, Sydney Convention and Exhibition Centre, 16-18 January 2001. Sydney: Information Specialists Division, Australian Library & Information Association, 2001, 252-257. Also online.

McCann, Linda. “Developing a Worldwide Distributed Resource to Foster Regional Studies.” In Libraries Without Walls 4: The Delivery of Library Services to Distant Users, edited by Peter Brophy, Shelagh Fisher, and Zoë Clarke. London: Facet Publishing, 2002, 40-49.

McCartan, Audrey. “Use of IT in a Postgraduate Distance Learning Course: Part 2: Staff Perspectives.” Innovations in Education & Training International 37, no. 3 (August 2000): 192-198.

McCarthy, Cheryl A. “Interactive Video Technology for Distance Learning: An Assessment of Interactive Video Technology as a Tool.” Journal of Library and Information Services in Distance Learning 1, no. 4 (2004): 5-31.

McCarthy, Jennifer Joan. “Integrating Library Services into the eLearning Environment at Queensland University of Technology.” Australian Academic and Research Libraries 32, no. 3 (September 2001): 222-238.

McCarthy, Jenny. “QUT Library’s Support for Flexible Delivery: Integrated Planning for an Integrated Service.” In Partners in Learning and Research: Changing Roles for Australian Technology Network Libraries, edited by John Frylinck. Adelaide: University of South Australia Library for Librarians of the Australian Technology Network, 2001, 57-76.

McCloskey, Kathleen M. “Library Outreach: Addressing Utah’s ‘Digital Divide’.” Bulletin of the Medical Library Association 88, no. 4 (October 2000): 367-373.

McDonald, Andrew. Supporting Distance Learners. Keynote paper presented at the AAOU Pre-Conference Seminar on “Outreach Library Services for Distance Learners,” February 20, 2002, New Delhi, India. Available online (in pdf format)

McDonald, Andrew. “The Human Factors in Developing Electronic Library Services.” In [Proceedings of the] ICDE Librarians’ Roundtable, 11-12 October, 1999, The Open University of Hong Kong. Hong Kong: Open University of Hong Kong, 1999, 34-40. ERIC ED 438 832. Also online. Available: http://www.ouhk.edu.hk/10th/roundtable/uk2.pdf (in pdf format)

McDonald, Andrew. “New Library Services for Distance and Lifelong Learners at the University of Sunderland, United Kingdom.” In [Proceedings of the] ICDE Librarians’ Roundtable, 11-12 October, 1999, The Open University of Hong Kong. Hong Kong: Open University of Hong Kong, 1999, 14-15. ERIC ED 438 832. Also online. Available: http://www.ouhk.edu.hk/10th/roundtable/uk1.pdf (in pdf format)

McDonald, Randy and Marthea Turnage. “Making the Connection: Library Services for Distance Education and Off-Campus Students.” Texas Library Journal 79, no. 2 (Summer 2003): 50-53.

McFarland, Dana and Susan Chandler. “‘Plug and Play’ in Context: Reflections on a Distance Information Literacy Unit.” Co-published simultaneously in Journal of Business & Finance Librarianship 7, no. 2/3 (2002): 115-129, and Library Services for Business Students in Distance Education: Issues and Trends, edited by Shari Buxbaum. New York: Haworth Press, 2002, 115-129.

MacFarland, Thomas W. Fall Term 1999 Nova Southeastern University Students Respond to a Broad-Based Satisfaction Survey: A Comparison of Campus-Based Students and Distance Education Students. Fort Lauderdale, FL: Nova Southeastern University, 2001. 69 pp. ERIC ED 453 732.

McGill, Lou. “Measure for Measure: Using Statistics to Monitor Service Take-Up of the University of Leicester Library’s Distance Learning Unit.” Library & Information Research News 26, no. 82 (Spring 2002): 16-25.

McGill, Lou. “Global Chat: Web-Based Enquiries at the University of Leicester.” In Libraries Without Walls 4: The Delivery of Library Services to Distant Users, edited by Peter Brophy, Shelagh Fisher, and Zoë Clarke. London: Facet Publishing, 2002, 87-98.

McGill, Lou. “Any Which Way You Can: Providing Information Literacy to Distance Learners.” New Review of Libraries and Lifelong Learning 2 (2001): 95-113.

McGill, Lou and Brian Marshall. “Information Skills Support for Distance Learners.” In Seven Pillars of Wisdom?: Good Practice in Information Skills Development: Proceedings of a Conference held at the University of Warwick on 6-7 July 2000, edited by Sheila Corrall and Helen Hathaway. London: SCONUL, 2000, 89-90.

Machovec, George S. “Course Management Software: Where is the Library?” Online Libraries and Microcomputers 19 no. 10 (October 2001): 1-2.

MacIntyre, Ross and Ann Apps. “Working with the British Library: The zetoc Experience.” In Libraries Without Walls 4: The Delivery of Library Services to Distant Users, edited by Peter Brophy, Shelagh Fisher, and Zoë Clarke. London: Facet Publishing, 2002, 261-272.

Mackay, Mary. “Collaboration and Liaison: The Importance of Developing Working Partnerships in the Provision of Networked Hybrid Services to Lifelong Learners in Rural Areas.” Library Management 22, no. 8/9 (2001): 411-415.

Mackay, Mary. “The Provision of Networked Access to Hybrid Resources at Small or Remote Sites.” Library Management 22, no. 1/2 (2001): 26-29.

Macklin, Alexius Smith, Leslie J. Reynolds, Sheila R. Curl, and Brent Alan Mai. “Distance Education in Virtual Classrooms: The Model and the Assessment.” In National Online Meeting Proceedings – 2000: Proceedings of the 21st National Online Meeting, New York, May 16-18, 2000, edited by Martha E. Williams. Medford, NJ: Information Today, 2000, 407-412.

McKnight, Sue and Jenny McCarthy. “Delivering Library Services to Remote Users: The Deakin Learning Toolkit.” In Libraries Without Walls 3: The Delivery of Library Services to Distant Users, edited by Peter Brophy, Shelagh Fisher, and Zoë Clarke. London: Library Association Publishing, 2000, 175-182.

McLean, Evadne and Stephen H. Dew. “Assessing the Library Needs and Preferences of Off-Campus Students: Surveying Distance Education Students, from the Midwest to the West Indies.” In The Eleventh Off-Campus Library Services Conference Proceedings: Scottsdale, Arizona, May 5 -7, 2004, edited by Patrick B. Mahoney. Mount Pleasant, MI: Central Michigan University, 2004, 197-226. Reprinted in Journal of Library Administration 41, no. 1/2 (2004): 265-302.

McLean, Evadne. “Student Support with Particular Reference to Library Support: The Case of the University of the West Indies Mona Campus Library.” In Distance Education in Small States, July 27-28, 2000, Ocho Rios, Jamaica: Conference Proceedings. Distance Education Centre, University of the West Indies, 2001, 184-192.

McLean, Evadne. “Library Support for Distance Learners – Lessons From the UK Experience.” SCONUL Newsletter, no. 19 (Spring 2000): 15-23.

McMain, Lynn M. and Judy Ann Jerabek. “Assessing Minds Want to Know: Developing Questions for Assessment of Library Services Supporting Off-Campus Learning Programs.” In The Eleventh Off-Campus Library Services Conference Proceedings: Scottsdale, Arizona, May 5 -7, 2004, edited by Patrick B. Mahoney. Mount Pleasant, MI: Central Michigan University, 2004, 227-233. Reprinted in Journal of Library Administration 41, no. 1/2 (2004): 303-314.

MacMillian, Don. “Web-Based Worksheets in the Classroom.” Journal of Library and Information Services in Distance Learning 1, no. 2 (2004): 43-51.

McPherson, Carolyn. “Not a Job, an Adventure: The Kings Bay Experience in Library Services for Distance Learning.” Georgia Library Quarterly 37, no. 1 (Spring 2000): 11-14.

McPherson, Madeleine. “Position or Purpose: Situating the Library in a Webbed World.” Australian Academic and Research Libraries 32, no. 3 (September 2001): 165-176.

McPherson, Madeleine. “The Missing Link: Using Interlibrary Loan Management Software to Integrate Services to Distance Students.” In Libraries Without Walls 3: The Delivery of Library Services to Distant Users, edited by Peter Brophy, Shelagh Fisher, and Zoë Clarke. London: Library Association Publishing, 2000, 108-114.

Mcswiney, Carolyn and Stephen Parnell. “Transnational Expansion and the Role of the University Library: A Study of Academics and Librarians in an Australian University.” New Review of Libraries and Lifelong Learning 4 (2003): 63-75.

Magusin, Elaine and Kay Johnson. “Collaborating on Electronic Course Reserves to Support Student Success.” In The Eleventh Off-Campus Library Services Conference Proceedings: Scottsdale, Arizona, May 5 -7, 2004, edited by Patrick B. Mahoney. Mount Pleasant, MI: Central Michigan University, 2004, 189-195. Reprinted in Journal of Library Administration 41, no. 1/2 (2004): 255-264.

Magusin, Elaine, Kay Johnson, and Tony Tin. Library Services: Designing the Digital Reading Room to Support Online Learning. Paper presented at Distance Learning 2003: The 19th Annual Conference on Distance Teaching and Learning, August 13-15, 2003, Madison Wisconsin. Available online (in pdf format)

Mahoney, Brian D. “Electronic Resource Sharing in Community Colleges: A Snapshot of Florida, Wisconsin, Texas and Louisiana.” Community & Junior College Libraries 9, no. 2 (2000): 31-35.

Mahoney, Patrick B., ed. The Eleventh Off-Campus Library Services Conference Proceedings: Scottsdale, Arizona, May 5 -7, 2004. Mount Pleasant, MI: Central Michigan University, 2004. 414 pp. Reprinted as The Eleventh Off-Campus Library Services Conference Proceedings. New York: Haworth Press, 2005. 574 pp. ISBN 0-7890-2784-9. Co-published simultaneously as Journal of Library Administration 41, nos. 1/2 and 3/4 (2004).

Mahoney, Patrick B., ed. The Tenth Off-Campus Library Services Conference Proceedings: Cincinnati, Ohio, April 17-19, 2002. Mount Pleasant, MI: Central Michigan University, 2002. 442 pp. Reprinted as Distance Learning Library Services: The Tenth Off-Campus Library Services Conference. New York: Haworth Press, 2002. 587 pp. ISBN 0-7890-2075-0. Co-published simultaneously as Journal of Library Administration 37, nos. 1/2 and 3/4 (2002).

Malhan, I. V., R. R. Sharma, and Desh Bandhu Sharma. “Quality Library and Information Services for the Distance Education Students.” In Quest for Quality: Strategies and Applications in Library and Information Services: ILA Seminar Papers, 46th All India Library Conference, Ahmedabad, 3-6 January, 2001, edited by S. M. Dhawan and Kanwar Prem. Delhi: Indian Library Association, 2001, 501-507.

Mann, Sandra. “The Library of the Open Polytechnic of New Zealand.” In [Proceedings of the] ICDE Librarians’ Roundtable, 11-12 October, 1999, The Open University of Hong Kong. Hong Kong: Open University of Hong Kong, 1999, 43-45. ERIC ED 438 832. Also online. Available: http://www.ouhk.edu.hk/10th/roundtable/opnz.pdf (in pdf format)

Mansilla, Eduardo Villanueva. “A Brief Presentation on the Use of Information and Communication Technologies in Peruvian Libraries.” In [Proceedings of the] ICDE Librarians’ Roundtable, 11-12 October, 1999, The Open University of Hong Kong. Hong Kong: Open University of Hong Kong, 1999, 46-48. ERIC ED 438 832. Also online. Available: http://www.ouhk.edu.hk/10th/roundtable/peru.pdf (in pdf format)

Manuel, Kate. “Teaching an Online Information Literacy Course.” Reference Services Review 29, no. 3 (2001): 219-228.

Markgraf, Jill S. “Collaboration Between Distance Education Faculty and the Library: One Size Does Not Fit All.” In The Tenth Off-Campus Library Services Conference Proceedings: Cincinnati, Ohio, April 17-19, 2002, edited by Patrick B. Mahoney. Mount Pleasant, MI: Central Michigan University, 2002, 351-360. Reprinted in Journal of Library Administration 37, no. 3/4 (2002): 451-464.

Markgraf, Jill S. and Robert C. Erffmeyer. “Providing Library Service to Off-Campus Business Students: Access, Resources and Instruction.” Co-published simultaneously in Journal of Business & Finance Librarianship 7, no. 2/3 (2002): 99-114, and Library Services for Business Students in Distance Education: Issues and Trends, edited by Shari Buxbaum. New York: Haworth Press, 2002, 99-114.

Markland, Margaret. “The Integration of Digital Libraries and Online Information Resources into the Online Learning Environment: An Annotated Bibliography and Discussion.” New Review of Libraries and Lifelong Learning 3 (2002): 3-15.

Marrie, Gordon and Taisoo Kim Watson. “How We Serve E-Clients Over the Sea.” In Seachange: Cataloguing in a Dot Com World: 14th National Cataloguing Conference Preprints, Geelong Waterfront Campus, Deakin University, 8-9 November 2001. Geelong, Vic.: Organizing Committee of the 14th National Cataloguing Conference, 2001, 102-107. Also online (in pdf format)

Martin, Maria Mathilde. “Adapting Reference for a Unique Group of Distance Learners: Serving the American Institute of Certified Public Accountants (AICPA).” Journal of Library and Information Services in Distance Learning 1, no. 4 (2004): 59-66.

Matheson, Arden. “Research Note: Research Services for Distant Learners: The OLADE Project.” Online Information Review 25 no. 5 (2001): 321-325.

Matheson, Arden. Research Services for Distant Learners: The OLADE Project. Paper presented at the ACRL 10th National Conference: Crossing the Divide: Denver, Colorado, March 15-18, 2001. Available: online (in pdf format)

Maxymuk, John. “Distant Yearning.” The Bottom Line: Managing Library Finances 13, no. 1 (2000): 45-50.

May, Frances A. “Library Services and Instruction for Online Distance Learners.” In Integrating Information Literacy into the College Experience: Papers Presented at the 30th National LOEX Library Instruction Conference, edited by Julia K. Nims, Randal Baier, Rita Bullard, and Eric Owen. Library Orientation Series, No. 34. Ann Arbor, MI: Pierian Press, 2003, 165-168.

Mcharazo, Alli A.S. “Public Libraries and Distance Education in Tanzania: Issues and Dilemmas.” Libri 50, no. 4 (December 2000): 295-301.

Mcharazo, Alli A.S. and Anthony Olden. “Fulfilling the Learning Resource Requirements of Students at the Open University of Tanzania.” Journal of Librarianship and Information Science 32, no. 4 (December 2000): 204-214.

Mcharazo, Alli A.S. and Anthony Olden. “Investigating the Learning Resource Requirements of Students at the Open University of Tanzania: Research Methods.” Journal of Librarianship and Information Science 31, no. 2 (June 1999): 101-109.

Mcharazo, Alli Abushiri Shomari. Distance Learning in the African Context: The Learning Resource Requirements of Students at the Open University of Tanzania, and the Extent to Which They Are Met. Ph.D. diss., Thames Valley University, 1999. 320 pp.

Meola, Marc and Sam Stormont. “Real-Time Reference Service for the Remote User: From the Telephone and Electronic Mail to Internet Chat, Instant Messaging, and Collaborative Software.” Co-published simultaneously in The Reference Librarian, no. 67/68 (1999): 29-40, and Library Outreach, Partnerships, and Distance Education: Reference Librarians at the Gateway, edited by Wendi Arant and Pixey Anne Mosley. New York: Haworth Press, 2000, 29-40.

Meyer, Donna K. “Learner-Centered Library Service at a Distance.” Advances in Library Administration and Organization 20 (2003): 67-81.

Middleton, Michael and Judith Peacock. “Library Services to External Students From Australian Universities: The Influence of Flexible Delivery upon Traditional Service Provision.” Co-published simultaneously in The Reference Librarian, no. 69/70 (2000): 205-217, and Reference Services for the Adult Learner: Challenging Issues for the Traditional and Technological Era, edited by Kwasi Sarkodie-Mensah. New York: Haworth Press, 2000, 205-217.

Mikesell, Brian L. “Anything, Anytime, Anywhere: Proxy Servers, Shibboleth and the Dream of the Digital Library.” In The Eleventh Off-Campus Library Services Conference Proceedings: Scottsdale, Arizona, May 5 -7, 2004, edited by Patrick B. Mahoney. Mount Pleasant, MI: Central Michigan University, 2004, 235-242. Reprinted in Journal of Library Administration 41, no. 1/2 (2004): 315-326.

Mikesell, Brian L. “Fee or Free? New Commercial Services are Changing the Equation.” In The Tenth Off-Campus Library Services Conference Proceedings: Cincinnati, Ohio, April 17-19, 2002, edited by Patrick B. Mahoney. Mount Pleasant, MI: Central Michigan University, 2002, 361-368. Reprinted in Journal of Library Administration 37, no. 3/4 (2002): 465-475.

Miller, Lindsey, Kimberly Peters, Mary Pappano, and Kate Manuel. “A Research Review for Librarians Working with Electronic Serials and Licensing Agreements in the Age of the Internet and Distance Education.” The Bottom Line: Managing Library Finances 12, no. 3 (1999): 113-119.

Miller, Sue. “Distance and Lifelong Learners at Swansea (DALLAS Conference): From Dream to Reality: Library and Information Services for Part-Time and Distance Learners.” SCONUL Newsletter, no. 19 (Spring 2000): 23-25.

Miller, William and Rita M. Pellen, eds. Improving Internet Reference Services to Distance Learners. New York: Haworth Press, 2004. 208 pp. ISBN 0-7890-2717-7. Co-published simultaneously as Internet Reference Services Quarterly 9, no. 1/2 (2004).

Mizoue, Chieko. “Distance Higher Education and Library Services in Japan.” In Supporting the Student in Open and Distance Learning: Proceedings of the 9th Cambridge International Conference on Open and Distance Learning, Collected Conference Papers, October 2001. Milton Keynes, UK: Open University, 2001.151-158. Reprinted in Rethinking Learner Support in Distance Education: Change and Continuity in an International Context, edited by Alan Tait and Roger Mills. London: RoutledgeFalmer, 2003, 114-122.

Moch, Michael. “Using Computer-Based and Electronic Library Materials in the Classroom: It’s Not the Technology, It’s the System!” Co-published simultaneously in Journal of Business & Finance Librarianship 7, no. 2/3 (2002): 207-214, and Library Services for Business Students in Distance Education: Issues and Trends, edited by Shari Buxbaum. New York: Haworth Press, 2002, 207-214.

Moore, Elaine, Elisabeth Knight, and Ruth Kinnersley. “WKU Libraries’ Kentucky Virtual University Support Services.” Kentucky Libraries 65, no. 4 (Fall 2001): 31-35.

Moore, Kay. “Embedding Information Skills in the Subject-Based Curriculum.” In Libraries Without Walls 5: The Distributed Delivery of Library and Information Services, edited by Peter Brophy, Shelagh Fisher, and Jenny Craven. London: Facet Publishing, 2004, 79-86.

Morris, Anne and Neil Jacobs. “Experiences of Using Electronic Document Delivery Services From the Workplace and From Home.” In Libraries Without Walls 3: The Delivery of Library Services to Distant Users, edited by Peter Brophy, Shelagh Fisher, and Zoë Clarke. London: Library Association Publishing, 2000, 154-165.

Morrison, Derek. “Project GOLD: Supporting Distance Learning Students.” Ariadne, no. 28 (June 2001). Online. Available: http://www.ariadne.ac.uk/issue28/gold/

Morrison, Rob and Allyson Washburn. “Taking Assessment on the Road: Utah Academic Librarians Focus on Distance Learners.” In The Eleventh Off-Campus Library Services Conference Proceedings: Scottsdale, Arizona, May 5 -7, 2004, edited by Patrick B. Mahoney. Mount Pleasant, MI: Central Michigan University, 2004, 243-255. Reprinted in Journal of Library Administration 41, no. 1/2 (2004): 327-344.

Moyo, Lesley Mutinta and Ellysa Stern Cahoy. “Meeting the Needs of Remote Library Users.” Library Management 24, no. 6/7 (2003): 281-290.

Msuya, Jangawe and Farijala Maro. “The Provision of Library and Information Services to Distance Learners: The Open University of Tanzania (OUT).” Libri 52, no. 3 (September 2002): 183-191.

Mulvaney, Tracy. “Library Services for Distance Learners Beyond the UK: Provision in New Zealand.” Education Libraries Journal 42, no. 3 (Autumn 1999): 5-15.

Murphy, Molly and Karen Rupp-Serrano. “Interlibrary Loan and Document Delivery: Lessons to be Learned.” Journal of Library Administration 28, no. 2 (2000): 15-24.

Muswazi, Paiki. “Distance Education Library Services in Swaziland.” Information Development 19, no. 3 (September 2003): 214-224.

Mwacalimba, Hudwell. “The University of Zambia Library: Past, Present and the Future.” In [Proceedings of the] ICDE Librarians’ Roundtable, 11-12 October, 1999, The Open University of Hong Kong. Hong Kong: Open University of Hong Kong, 1999, 67-81. ERIC ED 438 832. Also online. Available: http://www.ouhk.edu.hk/10th/roundtable/ (in pdf format)

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Nankivell, Clare and Juliet Eve. “Public Libraries Matter.” In Libraries Without Walls 4: The Delivery of Library Services to Distant Users, edited by Peter Brophy, Shelagh Fisher, and Zoë Clarke. London: Facet Publishing, 2002, 219-230.

Nankivell, Clare and Peter Dalton. “Models for Working Together: Lifelong Learners, Library Cross-Use and Collaborative Solutions.” In Libraries Without Walls 3: The Delivery of Library Services to Distant Users, edited by Peter Brophy, Shelagh Fisher, and Zoë Clarke. London: Library Association Publishing, 2000, 49-59.

Navalgund, C. U. and Pushpa Kadam. Library Services to Distance Learners: An NLSIU Experience. Paper presented at the AAOU Pre-Conference Seminar on “Outreach Library Services for Distance Learners,” February 20, 2002, New Delhi, India. Online. Available: http://www.ignou.ac.in/aaou-pre/Navalgund.htm

Naylor, Sharon and Lisa Janicke Hinchliffe. “But We Don’t Have a Million Dollars! Providing Distance Learning Library Services With Limited Budget and Personnel.” In Distance Learning ’99: Proceedings of the 15th Annual Conference on Distance Teaching and Learning, August 4-6 1999, Madison Wisconsin. Madison, WI: University of Wisconsin-Madison, 1999, 493-497.

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Needham, Gill. Open University – Open Libr@ry: How the Open University Library in the UK Supports its Students. Paper presented at the AAOU Pre-Conference Seminar on “Outreach Library Services for Distance Learners,” February 20, 2002, New Delhi, India. Online. Available: http://www.ignou.ac.in/aaou-pre/Needham.htm

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