Ojedokun, Ayoku A. “Library Support Services for Distance Education in Southern Africa.” Paper presented at Distance Education: An Open Question? an international conference sponsored by the University of South Australia in conjunction with the International Council for Open and Distance Education (ICDE) held at the University of South Australia, Adelaide, Australia, 11-13 September 2000. Online. Available: http://www.unisanet.unisa.edu.au/cccc/papers/refereed/paper30/Paper30-1.htm
A survey was conducted of 23 libraries at government funded residential institutions that offer distance education programs in South Africa, Botswana, Lesotho, Swaziland and Namibia. The results from ten completed questionnaires describe library facilities, information resources available, partnerships with distance-education departments, and library services for distance learners. An analysis of the study identifies areas of deficiencies affecting these library services, including funding, staffing, information technology infrastructure, and library materials. The study also highlights difficulties due to students’ lack of information literacy skills as well as communication problems between the libraries, academic departments and students. J. Brandt.